Walmart Auto Care Center NY 11749

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Roland

At a certain point im just mad at myself for even giving them a chance. If you get there and Renel is working, call the kids and tell them you won't be home for dinner. It took 2 hours to install a single tire. I ordered a tire online and picked it up. I said I know i dont have an appointment, I can get it installed somewhere else if they can't do it today, its no big deal. The guy told me it was fine but it might take an hour to get to. An hour goes by and Renel says he won't do it because I dont have an appointment. He walks away mid conversation, talks to the supervisor, comes back and says yeah he can't do it and walks away again. Meanwhile its been over an hour at this point. I talk to the supervisor and ask him and he says dont worry it'll get done. They never checked my car in, left the old tire in my back seat and didn't even put a valve stem cap on the new tire. Do I trust it was even put on properly or balanced? Absolutely not. "Expert installation" is scarily inaccurate at this point. It was never an issue, I completely understood i didn't have an appointment and would have gone somewhere else. Instead I got talked down to, waited 2 hours for a single tire (that im not even confident was done correctly) and am worried ill be charged twice after they tried ringing it up again after the fact (the online order already said picked up). What an awful experience.

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Joe Roo

Got my tires installed today very impressed with the service had to wait a little which I didn’t mind because the employee Ricardo communicated very well just drove 40 highway miles and no issues thank you

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Sidney Castiblanco

I had my tires serviced here, Paul was an amazing person, despite of the challenges with my car, he was able to assist me with my car. Thank you so much