New York State DMV - North Syracuse NY 13212

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Caroline O'Hara

Went in to surrender plates for an old car. I called ahead a few days beforehand and was told I actually didn't need an appointment for that transaction. I was skeptical. But I went in on a Thursday late morning and it went fine. I got a ticket and before I could even sit down they called me. The rep was knowledgeable and helpful. I was out in like 2 minutes. Amazing.

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Lisa CD

Went in this morning to get my enhanced license for travel. Had made appointment online. First two gentlemen (security) very friendly and helpful. Check in at kiosk, First Lady taking pictures was very friendly and nice. Waited maybe 10 minutes as I was a bit early. My number is called go to window with all my documents except one. Amy and Dave were very friendly, professional and helpful. I didn’t even have to leave window with my issue they helped me get what I needed! For all the bad reviews I have read I have to say my experience was pretty great! Thanks again Amy and Dave for a positive experience!

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Alexi

Outdated or inaccurate database coupled with employees who cannot critical think or interpret anything you say….older gentleman with 3 hairs on top would not even listen to the circumstances I was explaining and instead of hearing what I was saying he shut me down after hearing one word. I was giving him context on the scenario. He told me my license was expired when I just took the road test a month back. My permit was still valid for another 6 months and instead of that drawing a read flag in his head, he told me “that’s what it says in the computer” then proceeded to restart the issuing process. He could not explain why for anything and could not listen for more than 2 seconds. I understand there’s processes but if you cannot articulate or see the discrepancies between anything you’re useless. The DMV database is far from accurate. He is a prime example of a larger issue in the workforce and world. He had no problem going on talking about his personal problem to his coworker but when it came time to listen or critical thinking regarding his job it was an issue. Helpless and unprofessional all around.