Carrier’s Cars - Towing & Automotive Repair in Red Creek NY NY 13143

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Hope

Consumer Warning – My Experience With Carrier’s Cars / JM Towing (Red Creek, NY) I’m sharing my personal experience so others can protect themselves. After a deer strike, a tow driver stopped and offered help. I was not provided a written rate sheet or full list of charges at the scene. I was quoted $320, paid that amount, and the vehicle was dropped off at my residence. About 20–30 minutes later, the vehicle was taken again. Police were called, and I was threatened with arrest for “theft of service”, despite payment already being made. The dispute was later confirmed by a judge to be civil, not criminal. I was repeatedly pressured to sign over the vehicle title to satisfy a tow bill and given invoices that appeared to use repair-shop / mechanic lien language, not towing disclosures. I was also given conflicting statements about whether the vehicle still existed or had been scrapped. I filed in Oswego County Supreme Court seeking return of my vehicle. The towing company did not appear, and the court issued an Order on Default directing the vehicle be returned. The judge was clearly upset that money had been accepted and the car was still taken. I’m posting this to warn others: Get all tow rates in writing at the scene Do not sign paperwork under pressure Billing disputes are civil matters Be very cautious if anyone pressures you to sign over a title This post reflects my experience only, supported by paperwork, video, and court filings. I hope it helps someone else avoid what I went through.

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Allan Snyder

Did my transmission and said I had a year warranty well that wasn’t true and it breaks 2 weeks later and won’t fix it and then to make things worse he puts water in my coolant reservoir and now all my lines are frozen and my truck won’t start and it’s stuck in 3rd

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Nelson Wright

This shop is amazing, I bring all my cars here along with my family, they have always done good work for me at the right price. My mom's brand new car had a loose exhaust bolt that they tightened up quick free of charge, they dont try to rip you off on the hours.