Bomnin Chevrolet Buick GMC Nanuet Service NY 10954

D

David Tarantino

Excellent in terms of getting the recall performed and the amount of time it took. My service advisor Frank Craven gets two thumbs up for getting me in quickly, and fixing what I can sum up to be ongoing service appointment issues. I have used the dealerships online appointment scheduling system in the past and have had issues with that. This time I used the Chevy app which notified me the recall could be scheduled. I did so through the app, and received several confirmations before the appointment I scheduled. Upon arrival Frank told me there was no appointment in the system. What good is the app or the dealership's online scheduling if it does not seem to work. I have used the app at other dealerships when it benefited me being able to schedule a better appointment time, and have not had any problems.

R

Rob Reiser

The employees were nice but when it came to extra insurance or extended warranty’s they would not let me leave . Each Tim i said I’m done . They said wait one minute then another person would try to convince me again .this happened a number of times bu the were nice people.

A

Al Pappalardi

Went in for simple brand new Corvette ( 7 miles on the car )NYS inspection. Also attach front plate I decided to remove the front plate . So I went to look for the carbon flash piece of the bumper. I didn’t have it. I went back to find out the tech , removed it, and threw it out. The service advisor told me it is NYS regulations to have a front plate on this car. I said im am driving longer than your living. I know the law. I am thinking of moving to Florida. So let’s cut to the chase and give me the part The service manager made good for it and ordered a new one. Although I was never allowed to talk to him or did he himself respond to phone or emails. I was forbidden to even talk to the corvette tech. Never heard of such malarkey . The service advisor said everything goes though him. I said “Did you go to Corvette training like the tech? All I want to do is Ask questions you can’t answer . I really doubt there really is one present in that place. Could be the reason I was denied . IF so, he could very well be the Chevy Cruze oil change moved over to work on Corvettes And if there is certified one and he did that to my car . God knows what’s capable next time around I honestly thought this could be my go service center being I am close in proximity and new in the area. But how can I possible trust a place that actually threw a piece of my brand new car away? Corvette owners. Stay clear