Fletcher Automotive - a Main Street Auto shop NC 28732

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Michael Payne

This is my new go-to shop! These folks are very transparent, they will provide photos and technician notes on their work through an online system that gets emailed to you in a report form. They performed a full inspection of my car when I first brought it in for a simple tire rotation and found a couple items needing maintenance. They helped get my vehicle in top shape and I'm stoked to have found them. Thanks you all!

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Cassia Owen

I had been looking and asking around for an affordable and locally owned auto shop to get a tire rotation and oil change done. I used to go to a dealership (*cough cough Fred Anderson) where I had been burned too many times by getting overcharged, forced into services to stay on their ‘family plan’, and felt taken advantage of as a woman. That was the opposite of my experience here. A few folks suggestFletcher Automotive, which I had already received some coupons in the mail for. When I called, they were incredibly helpful, even giving me a better deal than the coupon I had. When I came for the appointment, they were quick (I was done in under an hour), informative but not pushy. They laid out some items I’ll need to take care of in the near future but I never felt like they there to upsell. You could tell they care about their work and helping folks out. I ended up paying around $65 for an oil change & TR, which was great for me on a tight budget. I definitely plan to go back when my car needs to be serviced again! There’s also a book store and an Asian market in the plaza area. Best way to kill some time!

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Victoria

I would rate this experience with the lowest possible rating. My parents took their Ford Explorer to this repair shop, requesting the exclusive use of OEM parts. Disappointingly, the vehicle suffered a breakdown shortly after the warranty expired, a few months ago. I perceive this situation as inequitable, considering my parents' limited financial capacity. Consequently, they were forced to incur an additional expenditure of 3-4 thousand dollars to properly repair the vehicle. I do not recommend this company.