NAPA Auto Parts - Ashland Auto Parts OR 97520

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Jo Everitt

Scott at the Napa store is wonderful and very knowledgeable. He goes above and beyond when it comes to helping his customers. I went in to find a fuel injector cleaner not knowing which brand to select and Scott explained my options and made a suggestion along with going outside and adding it to my fuel tank for me. When I needed to add a cleaner again the store did not have the product but Scott happily placed an ordered for it and called when it had arrived at the store a couple of days later; once again he came out to the car and added to my fuel tank. Another time, I had my engine light come on and they ran the diagnostic and let me know what was wrong along with offering some names of mechanics in the area which were very helpful. Very rare to find this type of customer service where they actually care about their customers. I truly appreciate being able to go to a store knowing they are there ready to help or find a solution, highly recommend this store.

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Danita Rios

Scott is always so helpful, very knowledgeable and cheerful! He goes above and beyond by assisting me with my car in the parking lot when the need arises.

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Carl O'Neil

In a town that is boutique this and single origin that it can get weary-some for those of us living here trying to take care of the mundane tasks associated with middle class living. I'm usually forced to drive to Medford for anything other than bicycle parts, crystals or bad scones. Sooo happy I could drop in and buy windshield wipers and be on my way in less than two minutes, installed! Please stay in business, hold on even if it's just out of spite. If things get bad you could open a cafe/tap room in a corner of your business and start repairing electric bikes???