Republic Services Highspire Transfer Station PA 17034

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Tina Black

I have never had such bad service as I received from republic in the last couple of weeks. Totally understandable with the snow storm we had 2 weeks ago the trash would not be picked up. Was told that there would be no service the next week. I was told to put the excess trash beside the can? Who would be picking it up since an arm comes down from the truck to pick up the can. So I'm sitting on almost 3 weeks of trash. Called republic today to customer service was on the phone anout an hour, was told there is not a pickup/can scheduled for this address even though they can clearly see my account. I have had service with them for several years. The customer service rep stated I would get a call by the end of the day with a resolution. No phone call received from them. Customer service skills definately need improvement....

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Olivia Shank

I am so disappointed in this company. They are the WORST. We have had 2 weeks in a row of missed trash pick ups. They were supposed to come yesterday. Couldn’t pick up during to “unforeseen circumstances”. Was supposed to be picked up today and the entire neighborhood still has full trash cans at 6:00pm. This is unacceptable. No follow up communication, no credits to our bills. Horrible service.

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Angie B

Hands down the WORST trash service/company I've had to deal with and I'm half a century old. They lose payment records, occasionally just don't show up, bulk item pick up is a nightmare and they lie about picking up yard waste - they do not have a yard waste truck even though they say they do. Even the recycling men have advised just to hide yard waste in the recycling bin cause republic services won't be picking it up. After sorting out a 2 year long debacle w them, they started targeting me - refused to take my trash cause "it needs to be on the curb 3-5 ft away from a car".... well in a townhouse w parking directly in front makes that impossible. Leaving stickers on my can saying they wouldn't take it cause the lid was left open (the wind blew it open), dropping and leaving trash all over the street, then to top it off, ya gotta go exploring down your street to find the cans that belong to you.... I cant say enough about the horrible service with this company - stay away if you can (<--- see what i did there lol).