John Kennedy Mazda of Conshohocken PA 19428

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Natalie Hawk

I recently purchased a 2021 Tesla Model 3 from John Kennedy Ford Mazda, and the entire experience exceeded my expectations. The Model 3 itself has been incredible. The acceleration is smooth and surprisingly quick, the minimalist interior feels modern and high-tech, and the large touchscreen makes everything intuitive and easy to control. The ride is quiet and comfortable, and the range has been more than enough for my daily driving. I especially love the one-pedal driving and the advanced safety features — it truly feels like driving the future. As for the dealership, the team at John Kennedy Ford Mazda made the buying process simple and stress-free. They were transparent, knowledgeable, and never pushy. All my questions about transitioning to an electric vehicle were answered clearly, and the paperwork process was efficient. Overall, I’m extremely happy with both my 2021 Tesla Model 3 and the customer service I received. I would definitely recommend both the car and the dealership to anyone considering making the switch to electric.

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Bo

If you enjoy chaos disguised as “service,” this is your place！ Wanna wait two hours for a basic oil change — with zero heads-up so you can actually plan your day? Wanna get attitude from the service advisor when you ask why it’s taking so long, and be told, “you see how busy we are?” …even though there were literally 6–8 customers total in the building? (If you can’t handle that many people at once, maybe don’t book that many appointments.) Wanna pay a 3% credit card fee — which I honestly don’t mind, as long as you tell me beforehand so I can bring cash or a debit card? Wanna get handed a big pink sticker asking you to rate them "extremely satisfied" after all that? If that’s the experience you’re after, just ask for Will Prattis — he’s the one who turned a simple oil change into a whole circus. When the Mazda survey arrives, I’ll be choosing “Extremely Dissatisfied” faster than they took two hours to do an oil change.

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Sabrina Kay

I have been team Mazda since 2018 and the biggest thing that has always remained consistent with John F Kennedy is that even as a dealership I never felt like they were trying to overcharge for anything. Their prices seemed overall reasonable. This is directly referring to their service shop. Although, I also had a great experience buying my car after leasing. I took my car in NYE for an inspection and oil change. I had realized that the registration I had was the old one and I had forgotten to renew. This was obviously a silly mistake but they did not make a big deal about it, they just looked me up and helped me renew right there. I also only had my proof of insurance in my app and they also took it upon themselves to print it and carefully put both the registration and proof of insurance in a sleeve for me. I only took off a star because of the wait and the lack of communication on that. They told me 1.5 hours but it was 3 which was rough because I did have an appt scheduled for something else after with the intention of giving ample time to make it there.