Pine Grove Auto Sale & Service Center PA 17963

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nate salemno

TERRIBLE towing service. Driver damaged my wheel while securing my vehicle to tow dollies. Ratchet strap mechanism rubbed against my wheel and put large scratches in it. Told me the dolly was hooked up properly and they will not be compensating me for my wheel. $900+ wheel RUINED

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Matthew Parker

Scheduled a tow through my insurance provider because they promised the quickest response time (within approx 60 minutes). Near the promised ETA I received a call saying it would be close to 2 more hours before someone would be able to make it out. 3 hours later still nothing, so I called back and they informed me it would be it would be an additional 1.5-2 hours putting my total wait time anywhere from 4.5-5.5 hours for a simple tow to a mechanic. Absolutely unacceptable and definitely would not recommend. PS I have noticed responses to previous reviews saying that they are not affiliated with the towing company but I have multiple confirmations with their company name in addition to a phone call from the number listed on Google .

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Benjamin Kopicz

My car needed to be towed. I have roadside assistance through State Farm called them at 12:30PM. They set it up and told me Pine Grove Towing was going to be here at 2:35PM. At 4:02PM they still were not here. I was told they were an hour out. At 6:00PM they still were not here. I called and cancelled and got my car to the garage another way. Do not recommend.