Berg Auto Mall and Mobile Truck Repair SD 57004

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Elliana Van Noort

I recently got a car here and I really like the car I got but dealer said that it would have new brakes put on and they did but they only put new brake pads and left my car with bad rotors meaning I have to get new brakes anyway. They also said they would detail my car and didn’t touch it at all. Lastly, in a closing deal they said they would add on two new tires even though I was asking for all four but after taking it to a mechanic to get inspected they had told me that the car I got needs to have all four tires the same or it will ruin my car so now I’m going to have to put on all four new tires. Really disappointed with them for doing all this. I honestly feel like they either have no idea what they are doing or are purposely trying to get the car to break to get me to buy a new one sooner. If you buy a car here be very careful.

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Wuol Yol

? DO NOT BUY FROM THIS DEALERSHIP ? When I first test-drove the car, the check engine light was already on. Their mechanic said she “couldn’t use the diagnostic tool,” which I don’t believe for a second. She brushed it off, saying it was “just a sensor” that would be fixed. I told them I wasn’t going to buy the car in that condition and left. A few days later — on Friday — they contacted me saying they had test-driven the car and repaired the issue. I asked for proof afterward, like a service slip or a photo of the dashboard, but never received a thing. That was my mistake for trusting their word and going through with the purchase anyway. On the day of the sale, they told me over the phone that the light was off. I was in a hurry, and they knew it. They stalled, rushed me through the paperwork, and I drove off the lot. Not even an hour later, once I hit the highway, the check engine light came right back on. They never fixed the issue — they just cleared the code. When I had a separate mechanic inspect it, the truth came out. The cabin air filter was filthy, the front tires were cracked and nearly bald, and there was still an old State Farm tracking device stuck to the windshield from the previous owner. That shows how little effort they actually put into preparing their cars before selling them. This dealership buys cheap cars at auction, acts overly friendly to gain your trust, and sells them for high prices while hiding serious problems. They’re too cheap to properly repair the vehicles because that would cut into their profit. Instead, they tell you to rely on a warranty rather than taking any responsibility themselves. A car with an active check engine light, unsafe tires, and a filthy cabin filter should never be sold — yet they did exactly that. The overall rating is misleading because it mixes in their auto shop. If you read only the dealer reviews, you’ll see the same story repeated: check engine lights, hidden issues, excuses, and cars breaking down soon after purchase. If they’re willing to sell a car in that condition, that tells you everything. Fake smiles. Fake promises. No accountability. Save yourself the headache — go anywhere else.

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William Nelson

Bought a car from John. He was patient, kind, and even threw in a fresh pair of tires on the deal. Terrific salesman and good people. Highly recommend!