Crash Champions Collision Repair Virginia Beach VA 23454

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Dnshift & Other things!

It was a great experience from start to finish. Desi was great with communication throughout the whole process. She also got me an extension of an extra day or two with the rental car because they were waiting for the part that delayed the delivery of the finished product. Overall, the experience is excellent, and I recommend them for your insurance claim needs.

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M.T.

A couple of small scratches and dents on passenger side doors. Should have been simple. The shop had for 11 days and turned out a sub-standard paint job that had to be re-worked. It was obvious that while in the shop they left the windows open because my trucks interior was covered in body shop dust and sticky solvent and VOC particulate. Matt the manager took the truck back in for re-work and get the interior detailed and cleaned. He also saw that I received a rental car while my truck was being reworked and cleaned. After another 11 days I did get my truck back. There were still a couple small issues that were quickly resolved. The paint now looks very good but the interior did leave some stains in the doors that won't come out. I really believe that the company should implement serious OA/QC protocol to avoid these kind of issues. Matt the manager really did take care of me in the end, so I say thank you to him, but it should have never came to that.

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Alex Dominguez

I had a great experience! The staff were incredibly friendly and made the whole process smooth and stress-free. They took the time to explain everything clearly and kept me updated on the progress. My car looks fantastic—like nothing ever happened. Highly recommend this shop for anyone looking for quality work and great customer service!