Pioneer Family Pre-Owned Autos of Williamstown WV 26187

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Nichelle Draganowski

I bought a 2012 Hyundai Accent from here a few months ago. Zane, the salesman, was very kind and funny. He accommodated my elder family member while we did business. He took the time to show me all of the features/buttons in the car and even connected my Bluetooth for me before I even made a decision. They let me drive every car as much and as many times as I needed to. I found a problem with the bumper that they said they were not aware of, but they offered to fix it for me for free and come back to pick it up, or discount the car "as it." There was a recall concern I had on the car, and they made all of the appropriate phone calls to get me the information to put me at ease. The customer service was great. The manager called me several times over the month and a half following my purchase to see how things were going and even mailed me a new battery for my key. Crissy made the financing process fast and seamless, not pushing any additional products on me, and answered all of my first-time car loan questions in a language that anyone would understand. I read a bad review about a truck that broke down a week after they bought it, saying that the company would not pay their portion of the warranty, but I haven't had any problems or been in that situation. Overall, I had a great experience with this small town used-car seller.

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MOV Reviews

I don't normally make a super long review but I think that this place deserves it. I was treated with the up most respect and honesty I have ever dealt with when buying a new car. Let me tell you that Cara is an absolute dream for someone who wants no hassle buying. She took my wife and I to four different lots and we test drove so many suvs until we found the perfect one. Actually Cara found it for us. We knew what we wanted and she gave us the chance to find it without having to deal with the typical dealer stuff. Thank you Cara... see you in a few years . I have daughters that will need cars sometime ?

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Jessica Khayate

We have bought 2 cars in the last month and absolutely have loved our experience!! Definitely see Cara Mincks!! She is the absolute best at what she does, she even played with our 2 year old for hours and made the experience so much easier!!! If you’re searching for a car reach out to her!!!