Honest-1 Auto Care Spring Hill TN 37174

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Jerry Fujiwara

I have had good experiences with Honest-1. The staff are professional and I trust them. It’s hard to know know who to trust in the auto repair industry. Honest-1 always gives me an assessment of my car and prioritizes the repairs that are in need or potentially need in the future. They always answer any questions I have in a curteous manner. The bag of chocholate chip cookies they leave in my car thanking me for the business is a very nice touch…much appreciated!

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lesley feliz

I am absolutely furious over how Honest-1 treated my elderly parents. Just weeks before this, their car was in this shop for a full checkup. Suddenly, when a warning light came on, Honest-1 claimed the transmission was failing and quoted them OVER $8,000 for a manufactured or new transmission — using fear, urgency, and worst-case language to push the repair. That alone is alarming. What’s worse? We took the car to Honda for a second opinion, and Honda’s master technician thoroughly inspected EVERYTHING. The verdict: ➡️ The transmission is NOT failing ➡️ No rebuild. No replacement. No catastrophic damage. The real issue was a stuck A-line pressure solenoid valve, a relatively minor repair. Honda fixed the actual problem, replaced fluids, ran full diagnostics, and the total cost was UNDER $1,000. So let me be very clear: After a recent “full checkup,” Honest-1 either completely misdiagnosed the vehicle or grossly exaggerated the issue and attempted to sell my elderly parents an $8,000+ repair they absolutely did not need. In my opinion, this was predatory. Targeting seniors with scare tactics and inflated diagnoses is unacceptable. We will never return. We didn’t argue. We didn’t debate. We simply took the keys and left — and that should speak volumes. If you have elderly parents or anyone vulnerable in your life, DO NOT trust this shop without getting a second opinion. Integrity matters, and Honest-1 showed us they have none.

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Troy

My step daughter’s car sprung a leak with a bad transmission sensor. I chose Honest1 for their great reputation and proximity to home here in Spring Hill. They quickly and accurately diagnosed the problem and had it fixed and back on the road in no time! Excellent hassle free service!