Subaru Stamford Rent a Car CT 06902

P

Pete Smith

My 27 year old daughter was driving my 2015 Outback and drove over something that resulted in 2 flat tires. Not knowing the area, she asked to be towed to Subaru Stamford. After determining that the tires couldn't be repaired, they stated that they weren't permitted to replace just 2 tires (even after she suggested moving the 2 good tires to the front and putting the 2 new tires in the rear) and quoted $1,200 to replace 4 tires plus an alignment. Not only is this an outrageous price (I replaced all 4 tires two years ago for less than $900), but in over 40 years of driving I have replaced 2 tires numerous times without incident. She ended up having to pay for a 2nd tow to Mavis Tire, where they were more than happy to replace 2 tires.

D

Denise Romeo

Stopped in at 5:30 after hitting a monster pothole on the highway and experiencing some wobbling. Even without an appointment Jay took my car for a spin and visually inspected my tires to find the problem— a bend on the interior of the rim. He did a water test and assuaged my concern for the car’s immediate safety. If this is how they treat a drop in, the full service must be wonderful. Thanks again Jay!

F

Felix

The customer service and actual technical service is very good. Facility does not have the washing service and Manager gave a coupon for free washing at nearby car washing. That is why 4 stars. But recommend for Subaru owners.