DISTRICT TOWING DC 20018

S

Selase Avalime

A joke of a company with zero accountability of its employees. I was given one price to get my car by 311, was told a different price by the towing company and was able to reconfirm the original price with the person I spoke with at the towing lot. Then when I went to pick up my car, was told no, they don’t know who I spoke with even though it was only 20 minutes later and refused to give me my vehicle until I paid the price they wanted. Great, get that it’s not “your fault” the car was towed, which I never disputed, but it’s a joke that when an employee give you one price there is no assistance to come to a resolution and determine who said what, just no this is the price you need to pay. No idea who you’re talking about.

T

Tyra Williams

This place……. My car was towed here AGAIN unfortunately because of my own mishaps. Cool. My things were stolen in my vehicle. I understand break ins, right? But no my vehicle was left with the doors unlocked and Kai inside the vehicle . NEGLIGENCE MUCH? Anyway I call and ask what the price would be and ask to speak to a manager . The response was “ speaking to the manager won’t change anything”. I kindly said yes I understand that, I want to speak with them about a different issue about my belongings being stolen out of the vehicle previously . She then continues to say “ honestly speaking with them won’t ……” I immediately cut her off and say week that’s fine. I will just take my issue to smal claims court. She then says something along the line of “ so many people have gone to court and nothing happens “, I then say, “ Well as a DC contractor negligence doesn’t apply to that does it ? You left my key in the car, door unlocked. I can see if you had my vehicle securely stored and someone broke in.” She then hung up in my face. I’m completely in shock and upset that this is who MPD is trusting and contracting with to help do their work. THEIVES!!!!!!!! The fact that so many other people have gone to small claims court or threatens to do so says a lot . I believe this is the same last I interacted with picking up my car the first time . She literally tried to get me to send her some side extra money for “giving me a discount”. I really tried to be reasonable with these people but they’re really playing in peoples faces . But yall got the RIGHT ONE . I promise :). See you in court

K

Kimberly Cummings

There was a "security person" monitering an area that we paid $60 to park in...in 2 hour increments. An "officer" writing tickets then this tow company waiting around the corner to come tow you. Total entrapment. We paid to park, had proof of payment and yet were still towed. Once they took our car we had no choice but to pay $240 to get our car back. Everyone we spoke to from "security, officer & tow" said oh yeah just dispute it with your proof and you the ticket will be dismissed yet we wont get our $240 back for tow since "they did their job" Yet we shouldve never beem towed in the 1st place!!!!!! Absolute SCAM