Manchester Transmissions Inc CT 06042

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Sue Pinto

Brought my 2022 Honda to Manchester Transmission, it needed a transmission. After picking up the car, when putting the car in park the car would not fully shutdown. Brought it back TWICE and they could not figure out the problem. Jay recommended I bring the car to Paul’s Auto which I did. They determined that the shift gears were not properly adjusted after the transmission work was done. As well as a leak in the transmission. Luckily I bought the warranty because Jay refused to pay Paul’s to fix the car. He wanted me to bring it back to him to fix. After bringing the car there twice they couldn’t fix it or find out what was wrong, and the transmission leak I wasn’t told about, I do not trust Manchester Transmission. Almost 7k paid to Manchester Transmission and no apology was given, no money offered back for the incomplete work they did or the inconvenience. It was a huge cost and we trusted Manchester Transmission to do the job properly and accurately and it was not. Such a disappointment and bad business on their part. Not to mention, if you pay by credit card they charge a 3% fee, which I have since learned is illegal in CT.

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Curt Brey

I couldn’t be happier about putting this review on for Manchester transmissions. We had a Nissan juke that my son absolutely loved and we put a ton of work into. Unfortunately, it started having transmission issues. we brought it to Manchester transmissions and Jay was able to diagnose that the transmission was damaged beyond repair. But instead of charging us money and taking it apart, he was able to diagnose it for free. It’s rare to find such an honest and humble shop and person in the auto repair business. I was so grateful for his help and for saving us so much money! This is a shop you can trust!

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Brian Legare

I was more than pleased with my experience with Manchester Transmission. My Honda broke down in Willimantic. The garage that picked it up gave me the code and said the transmission had to be reprogrammed and only could be done by a dealer. So the y towed it to the dealer. They had the car for 6 days and told me I need a new transmission at a cost of $10,000.00. I called Manchester Transmission and spoke to Jay. Jay told me that signal had nothing to do with a mechanical problem with the transmission. After 8 days at the dealer and explaining to them what I had found out they said no it needed a new transmission and the don’t even test the Transmission Control Modular. So because the car would move I paid the dealer $219.00 and took my car directly to Jay at Manchester Transmission that was late morning or early afternoon. The next morning Jay called me and said the car was fixed. He reprogrammed the TCM which is what he told me it was to begin with. He said take it and drive it the next couple of days before returning to Florida. He charged me $159.00. I drove 2 days with 0 problems. 3 days later we drove home to Florida it is still operating just fine. Thanks to Jays honestly and expert knowledge he saved us thousands. Because at that point he could have told me anything and I would have had to have it done.l. If you need any type of Automobile work or Transmission problem I highly recommend you call and take it to Jay at Manchester Transmission. Thank you again Jay we really appreciate your honesty as well as your knowledge and kindness. Car was fixed in on day compared to the dealer having it for 8 days and not even fixing anything. They are supposed to be the experts. Not in my opinion I say Manchester Transmission and Jay are the real experts. Not only experts but honest and fair.