Parts City Auto Parts - Kentucky Auto Parts KY 40380

Recent feedback for this Stanton shop is sharply divided, with recurring complaints outweighing praise. Multiple customers report misdiagnosed or upsold suspension and wheel‑bearing issues, work that didn’t resolve problems, and vehicles returned with new noises or unsafe conditions (e.g., unbolted shocks/brake caliper). Several mention high or unexpected labor costs tied to bearing pressing and chassis services, and frustration with communication or closing-time interactions. On the positive side, a smaller set of reviews note friendly staff, short waits, fair oil-change pricing, and good tire/alignment value. Overall, while some routine services go smoothly, repeated reports of inaccurate diagnostics, workmanship concerns, and inconsistent customer service distinguish this location from nearby competitors and suggest caution for complex repairs.