Auto Parts Outlet - North Philadelphia PA 19134

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Karen Martinez

A couple things about this store. The guys are way more helpful than the girl at the front at fixing things. The smart talk from her is really unnecessary when everyone’s just trying to be in and out. I ended up making 6 visits for 2 car parts that were ordered at once. First, they said my order “never went through the first time” so I only got one part. I came back the next day and didn’t even realize I left with the wrong part. Came back again and she told me I needed a plastic cover it came with. Then I came back the next day and found out they actually had my part sitting in the back the whole time. They also told me they only hold stuff for 4 days, so did they know my piece was sitting back there? Didn’t think to give me a call? This should’ve been a simple 2 visit situation, but they turned it into 6. Super frustrating.

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Hozzi Ozzi

The worst customer service I have ever had to deal with I think McDonald employees are better at there job then these people I called waited for along time for someone to answer then got hung up on. I was like it might have cut off called again while giving them the benefit of the doubt and waited on hold again a lady answered told me her name then I proceeded to tell her I placed an order and wanted to see if I can come pick up, then she hangs up in my face so just beware of the worst customer service that you will have to experience dealing with these people..

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Mike Jackson

They never answer the phone I called 19 times nobody answered called the next day same thing called on my other line same thing I hate calling this place it’s like nobody works there soon as you walk in it’s ooh hey how are u!!! MAD!!!!