Carquest Auto Parts - D & M AUTO - MILFORD MA 01757

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Craigan Nawrocki

Both employees were sitting behind the counter on their phones, eating takeout, when I came in to pick up my order. I had placed it over an hour earlier, it was marked “ready,” and yet nothing was actually pulled — I had to go grab everything myself off the shelves. When I asked about a price match for an additional item I was looking to get (which is literally advertised on their website), the employee just said, “We don’t do that here,” and went right back to eating. The level of laziness and unprofessionalism here is unreal. If you value your time or even basic customer service, avoid this place entirely

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Jack McMahon

Despite signs on the website and store window offering "free battery, starter and alternator testing" I was told they can only test my battery inside the store. That makes zero sense to me...

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Dylan Cyr

This took over what used to be an Advance Auto parts. I used to go to this place at the other location and the people there generally knew what they were talking about and had good service. At this new location the last two times I went in I asked for very common things and the guys looked at me like it was the first time they had heard it. Guy in front of me asked to get his check engine light looked at, and they don't do that anymore which was something they used to do at advance Auto. I also came in asking for an oil filter and without telling me the part number of the guy automatically went to the back and picked out the carquest filter. It's not the one I wanted, but he never asked me.