Groveland Auto Repair & Sales inc. MA 01834

M

M

I went to Groveland Auto to look at purchasing a 2012 MINI Cooper Clubman S. It was an exceptional experience. 5+ stars! From the moment I walked in, the staff was friendly and knowledgeable, and the owner (Fadi) took the time to answer all my questions about the car. He gave us the keys and let us test drive it by ourselves, which I really appreciated. The car itself was exactly as advertised—clean, well-maintained, and in excellent condition for its age. Everything about the vehicle was explained clearly and honestly. I really appreciated Fadi's transparency and attention to detail. I would highly recommend this dealership to anyone looking for a quality used car and great customer service.

A

Antonette Rose

Quick review. I intend to update: I brought my vehicle in due to shaking during acceleration. I was told that the spark plug in cylinder 2 needed to be replaced and that, since the engine was already being accessed, all six spark plugs should be replaced. Trusting the mechanic's professional judgment and wanting to properly maintain my vehicle, I agreed. The repair did not resolve the issue and returned the following day. I was told the engine would need to be taken apart. At that point, I declined further work and decided to take the vehicle to the dealership, as it is a relatively new used vehicle (44,000 miles) and I no longer felt confident after being told the issue had been fixed when it had not. I also overheard one of the shop's employees state that "every vehicle fixed in the shop the day before was back the next day." The dealership just informed me that no spark plugs or coils were replaced and that all components are original. I am blown away right now. Based on this information, I will be pursuing this matter through the various agencies.

R

Rachel B

It was my first time here today for an inspection sticker and a few other things my car needed. The owner is genuine and honest and the prices are excellent. I’m definitely coming here again when I need to!