Buck's Auto Service NC 27520

P

Paul Kuban

If I could give less than one star I would. They told our vehicle for highway patrol because there was a snowstorm coming On Friday. I called the shop on Friday evening and was told they were going to be closed throughout the weekend, And that they would call me on Monday. Monday and Tuesday went by with no phone call so Wednesday I called and asked what was going on that I needed to get my car back. I needed a new tires so I got a quick quote for the tires and then they told me how much the tow cost. They charged $825 for a less than 5 mile tow. They charged me storage fees for Friday, Saturday and Sunday when I was not able to pick up the vehicle because they were not available. If you have the choice to have your vehicle serviced or picked up by them or Al-Qaeda, I would choose Al-Qaeda all day long. Their attitudes are unbelievably terrible. When I asked for an itemized bill, I was told they would not service me and repair the tire that was blown up and then I had to go somewhere else to get the tire and change it myself in their parking lot. I hope this place goes out of business sooner than later and maybe we could put a mattress store in its place. Happy New Year’s. Hope you’re not around next year.

J

Janine Alt

Everyone at Buck's is super friendly and easy to work with. They did 4 new tires, front end alignment and state inspection. Had my car back real quick.

J

Joel Jimenez

This is shop is probably the slowest people I’ve ever worked with. Had a simple accident and had to get it towed by highway patrol to the shop. Made an insurance claim with my insurance company, and Bucks auto service refused to release my vehicle to my insurance company without a verbal or written release form which I’ve never heard of in the history of having car insurance. After handling that situation, The insurance adjuster shop did not have the physical car key, which I called back two bucks auto service and their response was “they didn’t ask for the key”. Common sense would tell you if an adjuster from an insurance company is taking the vehicle to another site to get it adjusted for damages you would most likely give them the key. Point of this review is they seem so nonchalant about every service they do even the simplest things like transporting a car to another shop that is actually fixing the vehicle. My advice would be to go to another shop that is more legit and caring about their vehicles because the shop obviously drops the ball in the simplest things