Kezar Falls Hardware Inc. ME 04047

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Anne Obrien

This is the 3rd time I've stopped at this store, 3 strikes and your out! The worst customer service ever! And propane is cheaper at tractor supply so I need never to step foot in that store again. I will share my experiences with all so they will think twice

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New England Installations LLC.

Love everything about this place. Walking distance from, great selection, friendly service and good prices. A small store in a small town that lives up to what everyone & anyone would hope for. Needed an emergency part for my furnace after hours, the owner didn’t hesitate to help. Swung by the store and set the item outside on his way home from getting pizza for his family. Things like that and going just a little extra speaks volumes to me!

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Stacy D

The man who owns the store, Pete, is an FFL. He is on a list to choose from for firearm transfers. I purchased a firearm, and because he is 5 minutes away, I chose him to have the firearm sent to to do the transfer. I called him once the tracking said that it was delivered, to set up a time with him to do the transfer. He told me to meet him at 3:00 that afternoon. I got there at 3:00 and he informed me that he was going to send it back to the original seller. No real reason. That was THREE weeks ago. I reached out to the original seller, wondering if they had received it back, as they sent Pete the label on 2/23/24. Today is March 5th. They had not received it. I called Pete today and he had not shipped it back. I used to do business here, but I won't anymore. He is very inconsiderate, especially for a "man of God". He is quite dishonest. If it doesn't go out today, I will absolutely file a police report. Now, because Pete decided he doesn't want to be an FFL after all, I have to wait for HIM to send the firearm back to the original seller, and then wait for it to get sent to an ACTUAL FFL. Not okay. Very poor way to conduct business.