Wiles Garage & Auto Body Shop ME 04268

K

Kayla Bailey

DO NOT GO HERE Owner is a very kind guy,just needs better employees. Sent my car in to have a noise checked out. Was told my Valve covers had a small leak so whole thing needed replaced. Paid $800 and it was still leaking. Brought it back in(stupidly)and was told the whole thing needed redone because one valve was still leaking. A dye was added to the oil after work was repteated. Dye cap was left on on my engine bay,drove it all the way home like that without knowing. Also they left my engine cover off intentionally and sent me on my way. I asked if they changed my oil during the process,he said yes.Well he lied.It did not get changed. All of their work plus further damage this has caused to the vehicle is currently being redone by another mechanic. I have documented everything. I expect compensation for a job poorly done. Not to mention that is my only vehicle my entire family relies on,they could have mentioned they can't do that work there instead of just winging it.

B

Bill Ethridge

Cory painted my corvette came out real nice am very happy with the job he did

H

HODGEE69X

Rude owners. I went in for a sticker and needed new front shocks. Which needs an alignment when done. My front tires maybe 3 weeks old that showed no wear prior wore down to the cord on the inside of both front tires maybe a week after. I went back and confronted the owner with the receipt for the tires I had on my car. He went out to the parking lot and immediately said my tires were old. I explained to him there was no way it was natural. He told me they didn't do the alignment, then said they did do an alignment. We finally came to an agreement of we would split the cost of new tires. I specifically asked to get the exact tires as a replacement because if I was going to pay for half I did not want the cheapest you could buy. So I showed up to the new appointment and was told they did not have the tires. This happened 2 or 3 more times causing me to drive there with dangerous tires. Finally they had the tires and I dropped my car off having stuff to do. I received a phone call from the son of the owner saying to return with no explanation saying just get here and hung up. A few hours passed after I was finally finished with other business I called them and the owner answered. I asked if they had installed my new tires he said no and explained to me I was missing a camber adjustment bolt and that they did do an alignment for my car. I was frustrated with the back pedaling didn't see how this wasn't their full responsibility considering my tires before going there were fine when I drove with them for a few weeks no issue and how it was missed during the initial visit. Also how one camber adjustment bolt effected both tires. I still paid for half of the tires after arguing which ended up being the cheapest tires you can get for that car. They scratched my wheels when installing the new tires. I left with the new tires and made an appointment with another garage to replace the missing part.