Land Rover Anaheim Hills CA 92807

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Kimberly

Amazing dealership! Nathaniel was AMAZING in helping us with our Range Rover Evoque! As first time Range Rover people, He was so thorough and thoughtful during the process, explained EVERYTHING we needed to know plus some and even took the car off the showroom floor for a test drive! He had such a friendly attitude and worked out an AMAZING deal for us! Usually I dislike dealers but being with Nathaniel was like hanging out with my big brother! Same with James! Both men are a definite asset to your company! Thanks for walking me through set up and the gorgeous bow on top of my new car! Thank you for not once hovering or pushing me! I love it! I love my car, it’s SO COMFORTABLE!

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Nellieyoutubetv

. We had an amazing experience purchasing our very first new Range Rover! Yi Wen, our sales representative, was extremely knowledgeable, easy to work with, and made sure we had everything we needed throughout the process. Highly recommend!

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Omar Almuzian

I’ve never had a worse experience at any service department in my life, and I regret taking my 2025 Range Rover to Land Rover Anaheim. I purchased the vehicle in November from them and brought it in early January for repairs due to several defects. After leaving my car with them for three days, I was informed that none of the necessary parts were in stock and everything had to be ordered. When I picked up my car, I found it stored in a dusty environment with all the windows down, resulting in a $200 bill for an interior detail to remove the dust. The lack of communication was beyond frustrating. I kept calling for updates and was told that I would receive a callback, which never happened. A month later, after I insisted on speaking with a manager, I found out that my service advisor had left the dealership without informing me. I was then passed off to Joanna, who promised to take care of my repairs. Unfortunately, she never responded to my calls and always told the receptionist she was too busy to speak with me. It wasn't until I left a voicemail for the manager, Scott, that I finally received a call back and was told to bring the car in that same day, with the exception of one part still on backorder. After keeping the car for about a week, I was told by Joanna that all repairs were complete, except for the second-row seats motors still on backorder. When I picked up the car and arrived home, I immediately noticed that the wireless charger had not been reinstalled correctly. I called the service department, drove back 30 minutes, and was told the technician would fix it immediately. After waiting 20-30 minutes, the car was returned with the charger still not properly installed — the rubber pad was just placed on top without being secured. Now, I still have a faulty wireless charger that wasn’t fixed. And The in car mic still does not work with Siri, which was one of the fixes I was told was taken care of. On top of all that, the headlights had a defect where water was getting inside, so they were replaced. When I originally spoke to my previous service advisor, I was told that I would be reimbursed for the paint protection film I had on the headlights since it was a manufacturer defect. However, when I asked Joanna about the reimbursement, she told me that the dealership wasn’t responsible for reimbursing aftermarket products and that I should contact Land Rover customer service. I did, and Land Rover customer service confirmed that the dealership is always responsible for handling reimbursements, not them. This was just another instance of them avoiding responsibility. This entire experience has been a nightmare from start to finish. The dealership does not value my time or my vehicle, and the lack of quality control in their service department is evident. If you want to be treated like you're driving a car with no value and deal with unresponsive, unaccountable staff, I’d recommend going here. The only positive I can mention is the sales team, who were fantastic. However, it’s clear that once the sale is made, the dealership couldn’t care less about customer service. This has been a frustrating, exhausting, and completely disappointing experience.