Huse Tire NY 12967

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Don

Confidence without competence is a dangerous combination, and unfortunately that’s exactly what I experienced here. Within the last three months, I brought a vehicle in for what turned out to be a very straightforward issue. It was diagnosed as something far more serious and expensive than it actually was. Had I not taken the time to verify the diagnosis elsewhere, I would have paid for work that was completely unnecessary. Mistakes happen—but what matters is how they’re handled. When I raised concerns and explained what I learned after getting a second opinion, there was no effort to reassess, no accountability, and no professionalism. Instead, the response was dismissive and defensive, as if questioning the diagnosis itself was the problem. That kind of attitude doesn’t come out of nowhere. It reflects a broader culture where confidence seems to outweigh accuracy, and where ego takes precedence over customer trust. Since this experience, I’ve spoken with several people who had similar frustrations and have already chosen to stop doing business here altogether. If you’re looking for careful diagnostics, transparency, and a shop willing to own mistakes, I’d strongly recommend doing your homework before trusting this one with your vehicle.

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James Strawser

As always, an excellent experience with Huse Tire. The starter in my daughter's Jeep died last October and they replaced it. Thursday evening she had a problem starting it and after messing with it a bit, we were able to get it started and brought it straight to the shop. They covered the replacement of the starter and wiring harness under their parts warranty without a single question and had it done in a day and a half. When I went to pick it up, I was met in the parking lot with the keys and an invoice for $0 for my records. Customer service is alive and well in North Lawrence!

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Artemii Shchukin

The semi truck tire was fixed in about 20 minutes! Thank you guys so much! Highly recommend Other shops in the area would take several days to fix it