Republic Services Fairmont WV 26554

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Michelle Palmer

Complete liars! I’ve been through hell between can being thrown in the creek then want to charge me to come remove can THEY threw that I RENT off of them. I filed a complaint, next week my can is completely missing. Cameras show their pick up truck picking my 90 gallon can up even with bill paid in full. I called them, no one can explain why and they bring a new 90 gallon can that is half the size of can they stole. They now argue with me that this can is 90 gallon and it’s can they took from my home…. Except my house number I wrote on bottom of can isn’t there, the crack from falling 10 feet off wall into creek isn’t there, and can only measures the size of a 45 gallon can. I’ve spoke to managers, different offices, and email chain…. No one wants to make the situation right! They just keep saying “the local office reports they returned your can” “ they never carried 90 gallon cans” But I had one, I’m paying for one, and they claimed this was one until I sent measurement pics. DO NOT USE THIS COMPANY

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Madeline Conrad

They never pick up trash in the winter, they have stopped providing communication about when trash pick up is delayed, they won’t give you a credit when they don’t pick up the trash even though I pay for a service to be done weekly, and customer service is some of the most incompetent and unhelpful I have ever had to deal with. And I’ve had to deal with them a lot because they never tell us when our trash is going to be picked up. if you have the option to use a different service at your home or business, do it and save yourself the annoyance. If republic services is reading this, do better and at THE VERY LEAST COMMUNICATE WITH YOUR CUSTOMERS. Only makes sense that trash people run a trash business.

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David Lau Jr

These guys are a joke. Last I checked, there are 52 weeks in a year. You would be lucky to have them pick up your waste a mere 30 of those weeks. I have absolutely no clue how they are still in business. Oh, yea...because they will consistently miss your trash and make excuses all year round...but they NEVER forget to bill you. They're prompt with that. Trash service. No pun intended. Republic...you've missed my trash now for over a month. Please save your disingenuous apology message. Just come pick up my trash... Thank you.