Kirkpatrick's Service & Repair ME 04330

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Jordan Wigington

We've been to Kirkpatrick's a handful of times in the last couple of years and have always had a great experience with them. Their hourly rate for diagnosing and making repairs is much more reasonable than any other mechanic we 've been to for our car. On two occasions that we had work done here, they gave us a price quote that was more than we were budgeting for (which has nothing to do with them, repairs aren't cheap sometimes) but on both occasions they found after-market parts that were less expensive, gave us revised price quotes, and still came in under the quoted price by more than a hundred dollars. I trust them and don't get the impression that they are taking advantage of the customer's lack of knowledge or price gouging the way so many other mechanics do. They go the extra mile with their work and make sure their customers feel taken care of. I wish more mechanics were like Kirkpatrick's.

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Brian

I have been coming to this garage for approximately 20 years. Recently had a failed State inspection and my truck needed work, which is expected for something 12 years old. Unfortunately, when I requested a quotation for repairs needed for passing inspection I was denied a quote and was given a refusal to work on my vehicle due to Fluid Film undercoating on the underside of truck. Bummer because I only trust a few mechanics locally and this was my favorite garage. Customer loyalty is important to me but unfortunately I need to find a new garage. Customer service and attitude there has depleted over the years Im sad to say. Five years ago he willing to bailout a DIY mechanic if you started a repair but you couldnt finish due to unforeseen issues. Which was very unusual because not many garages tolerate that, however that is no longer the case. If Stefan is willing to work on your vehicle he does do outstanding work. If your vehicle has an annual undercoating to avoid rust and rot you will need to find a new garage or look somewhere else.

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David

Excellent service, and very accommodating. Give them a call, you won't be disappointed.