Beverly Auto Center MA 01915

D

Dan Sarewitz

I was passing through town and stuck in a parking lot across the street with my car alarm blaring and the ignition disabled. I walked over to Beverly Auto Center, where Karim recommended a towing company, and then immediately looked at my car once it was in his lot. It was the Friday after Thanksgiving, and although he couldn't fix the problem until Monday, he recommended an electronics specialist from a nearby business (Marconi Radio) who was able to solve the problem that day and get me on my way. Meanwhile, as i was sitting in his waiting area for a couple of hours I saw many customers come in with a variety of problems and he and his crew was attentive and friendly to every one of them. If I lived here this is where I'd be taking my car for all future repairs.

A

Ali AL- kinani

I’m giving one star review for this place for a reason and the reason is they completely failed on diagnosing my Dodge grand caravan in 2015 and diagnosed it with something completely different and they double charged me for materials. I found all that after paying $1000. So the story started when I had a noise from my front end and I took my car to Beverly auto Center. And told them what’s going on. After I left my vehicle there they diagnosed it that my shocks need to be replaced and that should fix my problem and they charge $1000 for it. I said OK. So I got to pick up the vehicle I asked is the north is gone and the vehicle hundred percent they said yes and it’s good to go so I pay the money and I leave and the noise is still there the next day I realized that my steering wheel is off by 15° and I almost crashed twice on the highway I I call them and I told them about it and they said yeah the steering wheel was off by a little bit when it’s supposed to be 100% done do I bring it back to them and they did the alignment and when I get the car back they tell me there’s no noise when I did a test drive with the mechanic that he told me there’s no noise and I don’t know what are you talking about? He made me question myself so I left and I wasn’t happy. I got to another mechanic and after he double checked their work and triple check everything in the vehicle he found the real problem. And fixed it. And when I asked how much it was $400 when Beverly auto center charge me $1000. So I had to pay the trouble the money for no reason. And on top of it, they try to make me think that I’m crazy and I don’t know what I’m talking about. whoever read this thank you for your patience that’s what happened to me with Beverly auto Center.

A

Ahmad Almadani

Ammar did a great job fixing my taillight and doing my inspection very quickly I highly recommend Beverly auto center if you don’t like wasting your time