The Lucerne Inn ME 04429

K

Kenzie Miller

First time going to brunch here and was highly impressed. Our server, Emmy, was fanatic-super friendly, quick, and really attentive without being overbearing. They made us feel welcome and made my entire morning. Great service all around!! Not to mention the food was delicious.

A

Aiden Gilley

Me and my fiance went for a dinner, and were extremely disappointed. It was a nice quiet atmosphere at first, but shortly after being seated things changed. The waitstaff was an extremely loud, unprofessional, group of young women. Our waitress in particular was very snarky, sarcastic and extremely loud, and that was when she would pay us any attention. She would check in on the tables on each side of us while ignoring us and walking past. We honestly felt neglected by our server. We ordered a burger and a Cesar Salad. Someone else brought our food out and our waitress thanked her but never checked to see if we were all set. We waited and waited for her to check in on us (mainly because we wanted to order something else) but even so, the thought counts. When we got our burger it had one piece of bacon on it, no seasoning and was honestly wimpy. The people were well dressed and it was set up very nicely but the professionalism was nowhere to be found. Honestly, the buss boy would get my tip if I could give it to him. I can not express how let down, and disappointed I am. Overall we had high hopes but were quickly brought down with this terrible experience. I have probably only ever written one other review to a restaurant in my life so that says a lot.

C

Clayton Mixer

Everything about this hotel is excellent except for the hotel itself. The staff are great and the location is gorgeous for a wedding or event. However, the building itself is ancient and poorly maintained. The rooms are uncomfortable and show their age. Nothing about this place is luxury. The event planner Chelsea is amazing! And the two weddings I've attended here were very nice. But the experience of actually staying the night here was unpleasant and not worth it.