AutoZone Auto Parts KY 40213

E

Eirika Vick

Raymond was very knowledgeable and helpful at the Poplar Level location! He quickly diagnosed the issue, found the part needed, and installed without hesitation. 10/10 recommend. Thank you, Raymond!

L

Lynelle Nordloh

I went to the poplar level road auto zone with a dead battery. Farber was very nice and helpful - checked my battery to see if they could replace it. Yordanis was also very kind and came out in the cold to swap out my battery for the new one. I recommend this location for the positive experience I had with their staff members - Farber and Yordanis.

K

Kate Lindsey

I am only picking a three star review because I am not thrilled with most of my interactions at this location. If I am reviewing the interactions with a gentleman named Jonathan. I would’ve gave it a five star review. He hasn’t been trained on how to use the alternator machine…(why aren’t they NOT training employees how to use the machines? More specifically when the manager tries to explain to me that she didn’t know how to use the machine because she was a manager? Seriously she wasn’t helping her case. But she was a manager!?!***) He said his first go round with it didn’t work out so great but the night I was in there, he helped me and my brother‘s girlfriend get the alternator on the machine and we tested it. Successfully! Jonathan if you’re not in there I will shop elsewhere! I returned about two weeks later because a friend‘s car battery kept dying so we went to test his battery and I had a headlight out. Thankfully, Jonathan was there that night and he helped me attempt to figure out why the bulb wasn’t working and we also got the battery tested and it was fine. Jonathan thank you thank you thank you! My advice to anyone going into this location? Jonathan works evenings and he is incredible.