WM - Beach Lake Hauling & Transfer Station PA 18405

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Miranda Card

Nothing but issues since we started service with waste management. They never pick up garbage and recycling as scheduled, sometimes they don’t even come to the house and just mark that the container wasn’t out. I have had to talk customer service to resolve billing issues and pickup issues almost every week. It’s nearly impossible to talk to a real person and customer service in the local office is just awful. I finally have had enough and am canceling my services with them. I would never recommend this company to anyone. By the way, they make canceling nearly impossible, you can’t do it with the local office and they want to charge you for container pick up.

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Olivia O'Brien

This is by far the worst garbage service I’ve ever had. Paying for services not rendered. BE AWARE, if there is even a flurry in the sky they will not come due to “inclement weather”. For a whole month they only came ONCE despite there being no snow. I will never again use this company. Please pay the extra to use someone else, it isn’t worth your aggravation and they don’t deserve your business.

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Jason H

Pay more than other companies in my area for worse service. No pick up since before Thanksgiving. “Unable to pick up”. Meanwhile every other company figures out a way. Customer service while nice, offered no solution. Update: Reached out to their "care team" as they requested. Received NO reply, and again, their crew refused to come down my street to pick up my trash again today. 2 other companies have picked up trash this morning. And now, they want charge me for a month of NO garbage pickup and 75 dollars + fees to come get their bins if I cancel.