Service depends on who you get. Some employees are very professional and kind, others are rude and uninterested. The hours listed on the website are not accurate, the place closes as early as 3:30 some days. But for the most part the service is worth it, the prices are fair.

They have to change their hours because they say they closed at 5 but Will you get there to close already at 4 on a week day

Gave us a hard time to get our property back,(Towed 2 boats without any certified letter, over charged us to obtained both boats) First they stated they had no idea what we were talking about, once we called the Sheriff department, they all of sudden remember what boats they took (again with no certified letter or phone call) MD law states if they tow without warning, it's $250 for the tow & $30 per day.. they charged us $500 for each boat which should of only been $310 for each boat. they only wanted cash & gave us a hard time about giving us a receipt. If I can give a rating of -100% I would. Terrible customer service!!!! stay clear away from this place folks. I've filed a complaint to the Better business Bureau. (FYI - I don't' think they are legitimated towing company.. call the #, when you hear the options, not one states the towing department. I had to select parts to speak to someone) i had to select one star in order to post this review.

Way overpriced! How is a used part more expensive than a new part from the manufacturer. Makes no sense whatsoever. I’m

Easy process, good prices if you utilize You-Pull-It. Came there to salvage a spare tire/rim and accidentally got the wrong size. Guy at the counter was very helpful and took care of me with a totally different one despite the fact it was close to closing time.

Great u pull it junkyard, lots of variety and the prices are more than fair. One time they even didn't charge me because the piece I needed was so insignificant (little plastic trim part) that the guy told me "that's fine, you already paid the entrance ticket". In a time where businesses are all about making money and don't care much about the loyalty with that small gesture they won me as a customer.

Had a mixed experience with this company. Went to B&H for the first time and was told by the girl at the front desk that they had a car exact make and model as my car in the yard. Went back the very next day to go pull the part I needed, Searched the yard for almost an hour in the rain with my mechanic and Couldn't find the car. So we went to the front desk and asked the guy (I forget your name. Sorry!) where the car was in the yard, He was very helpful, he looked it up on the computer and proceeded to tell me they didn't have one in the yard. (The girl lied about the car being in the yard so she was giving me dirty looks the entire time the guy helped me.) The guy looked up the parts I needed and gave me a price range to expect and offered to order the parts for me. I have a rare car so I knew finding the parts wasn't going to be easy.However, I decided to not get the parts for my car from B and H due to the girls dishonesty and dirty looks.The guy was very nice, very helpful, and practically knew my rare car inside and out.If you have a common car, B and H's pulling prices are pretty reasonable. Just make sure you talk to the older guy at the front desk. He'll definitely help you find the part you need. Just don't ask the girl for anything or acknowledge her, She's dishonest.

This place is great. And so are the people.I just wish other customers would think about parts other people might need that they don't. I saw a car let down on a new rim and tire from another car and the person used it as a jack stand under a rotor. Such a shame.But this place has save me alot of money.

Having been here in the past, there is a guy who’s name is Dave I believe, but don’t hold me to it....lolHe has always been knowledgeable, helpful, and very reasonable working with me on part s prices.....HOWEVER after calling this evening, 10 mins to close, a gentleman.... NO NO NO some random dude answers and VERY RUDELY rushes me to price a suspension part I needed help identifying, and was VERY CLEAR telling me he couldn’t help me at the moment since they were about to close IN 10 FREAKEN MINUTES!!!!So I’ve collected from this even through corona they’re doing just fine and don’t need my money 🖕🏼

Went to purchase a alternator for my car and I guess because I am a female they tried to get over on me.... the pulley was broken and teeth were missing from the alternator.... when I pointed this out they said they would replace it but when they sent me to their other location to retrieve the new part, the gentleman became extremely rude and upset that the new alternator cost more than the original one I was being charged for..... he refused to give me a new one and asked me to leave his shop before he called the police on me..... never again will they ever get my service! Just because I’m a female doesn’t mean I don’t know about my cars and parts !!!! And on top of that I left a deposit for the part on Friday was told it would be ready before they closed Friday long story short I didn’t get that call til Monday morning for it to still be some bs when I got there! I spent over 2 hrs there and still didn’t get what I came for.....