Overall was a good experience, only reason I didn't go 5 stars was the dinking around with the photos of the title, as I was never told I needed photos of the back of the title until the day that I was trying to set up my tow. Luckily they were about to get me scheduled without it & I didn't have to deal with dingbats on Facebook! Safe & guaranteed payment!Service: Vehicle purchasing

I went through all their hoops in the hopes of getting my car sold and out of my garage.They wanted to know if I had the title, I said I couldn't find it, she said she would call back in an hour. In the mean time I found the title. I waited for her call and after 2 hours I called them back! The new guy was very unhelpful. Said I needed to send a photo of the title. When I complained and said I wanted to talk to his manager he told me there wasn't one there. I then went and got the title. When he got back on the phone he told me the manger (who wasn't there) said that I couldn't drop off my car. Even though their site said I could drop off the car. I gave up at this point and will find someone local to deal with.

I didn't sell my car but it was because I changed my mind. They did everything fast and the questions were easy.

It was a great experience I liked it we all use them again Service: Vehicle recycling

I really enjoyed working With this company, they were very professional and struck by their word. They showed commitment to the customer. The would differently refer them. I give them a 10 plus! Also the gentleman that picked up my car was very gracious and understanding I gave him a tan as well. Service: Vehicle recycling

I am completely satisfied with my entire experience. It was one of the smoothest transactions I've ever encountered. From the initial phone call with Kyle to the car pick up by Peter, it was flawless. Highly recommend. Service: Vehicle purchasing

Offered the top of what i could get for my vehicle under the circumstances. Smooth easy transaction Service: Vehicle recycling

We had many communication issues with getting the car picked up - it took extra days and at least 4 phone calls which was frustrating. Customer service, though, was polite and helpful. In the end we got it straightened out and it turned out fine. Service: Vehicle purchasing

Everyone from my initial contact, Abdul, to the confirmation agent to dispatch, driver, and customer service on the phone and at your East River Road facility in Fridley were very courteous, friendly, and accomdating. This is my second time selling a vehicle to Copart and I look forward to their services in the future. Service: Vehicle recycling

Said they’d give me hotel voucher for 2 nights, restaurant voucher, and a tax write off...which is all fine and dandy however he told me no place is offering cash, which is a blatant lie. A am about to receive 300$ for it. So the customer service was totally misleading.