HOOKED UP TOWING & RECOVERY MN 55449

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Amelia Cunningham

I have been towed twice by them, once in 2022 and again the winter of 2024. The first time I had been experiencing food poisoning for the first time so I hadn't realized there had been snow and that my building had my car removed to plow. The second was after moving to Iowa and coming up to see my parents after my dad's cancer diagnosis, it didn't look like we had gotten 2 inches of snow (the point they call for towing and plowing) so I had to delay going home to deal with getting my vehicle. We tried to explain the situation to the person running things on the front end to see if any sympathy was available, but they just mocked us and said "the owner had to deal with cancer and he's just fine, you probably be fine." A year later and my dad's on his deathbed

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Pee Lee

To whom it may concern:<br>I was dealing with my elderly family member at Bass Lake Crossing and was parked in front of their apartment complex and was towed. When I spoke to Travis at hooked up towing he told me I was parked in front of a fire zone which I did not see a sign stating otherwise. I proceeded to let him know that my elderly family member could not walk far so therefore I parked with my hazard lights on to ensure my family member can get to the vehicle safely. however the way that apartment building is set up its does not indicate that I was parked in a fire zone.. There was not a sign on the side that I parked on. Yet four hundred and forty dollars came out of my pocket. This need to be address properly and your staff needs to be fully aware of this for future references and make sure if contracts are being made with apartment complexes that they too should be held accountable!

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Jasper Eads

Travis and Corey were extremely helpful and went above and beyond to make sure that my car was safely taken where I needed it to be. My car is low to the ground and Travis was very knowledgeable had no problem hooking my car up!<br>If I ever need another tow, I'm getting Hooked Up!!