Dennis Hall's Auto Salvage TN 38109

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Nohah Peter

I called ahead to confirm that the radiator I needed was in good condition. The gentleman I spoke with responded, “Why would we sell a damaged part?” That gave me confidence, so I went ahead and picked up the radiator. Yes, it was my mistake not to inspect it thoroughly at pickup, but the radiator ended up having a broken tab at the bottom where the rubber grommet goes—and even worse, it was leaking from the bottom. I explained to them that the only reason I was buying this part was to help someone in need fix her car, especially since the part wasn’t available locally. I was told I could bring it back for a swap if it was defective, but at this point I don’t even trust that they would replace it with a reliable part. I’m sorry, but this is really unacceptable business practice. You may have many positive reviews, but in my experience, I feel misled and disappointed. Karma will hit everyone for their act.

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J bell

The parts person chunk said it's a 90 day warranty on the engine over the phone but it's not 30 days now I'm out 1200. Next time never trust what a sales person says always compare what's on the sales receipt to what he's saying they know after 30 days it's nothing you can do .

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U

Very unprofessional the white old man in the front with glasses very very rude said cause im black and I look like I wanted to steal wow never will come back