Pull-A-Part 38118

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kenneth pugh

After spending all morning pulling parts, the guy behind the counter tried to double charge me the price that was listed on the website. Then told me to put them in the trash if I wasn’t going to pay that price. I did throw the parts in the trash. Then when I try to talk to someone on the phone they kept putting me on hold and no one ever answers. My mistake for not going to pull apart.

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Tamara Tate

Not too busy, the employees were very friendly and were moving quickly! Someone was always available for assistance to help with any problems or questions. I love coming here because you can’t beat the prices for the parts and if you know how to tell the good parts from the bad parts, then you can save yourself a trip or two. Plus they have a VIP program that costs NOTHING (FREE!) and saves you 50% on admission! Several other neat, updated features like viewing your purchases and warranties for the parts online! I also use to work here and it’s a great place to work too!

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Avery Alexander

Beware. Very rude and unprofessional employees. I bought a trunk deck from a Honda Civic Hybrid and the cashier rang it up as a trunk deck with tail lights and shocks. While the trunk deck did have tail lights, it did not have shocks. When I politely informed the cashier of what I believed to be an error, rather than explaining that the price list does not have an option for just a trunk deck with tail lights or taking a few dollars off the price, she got very nasty and individually charged me for a bare trunk deck, 2 tail lights, and a "bolt on spoiler" (which I don't believe means a small, non removable hump that is integrated into the trunk deck from the factory) and rudely told me that's how it is and to take it or leave it.I will be talking to the manager about this incident and I expect at least a store credit for the significant difference between how she charged me separately for each part including the "bolt on spoiler" and the complete assembly (how she should have charged me) and I will not be returning if that doesn't happen, which would be a shame because I have been to Pull A Part many times and this is the first bad experience I have had. I will be sure to update this review when I am able to talk to the manager.Update: I spoke to customer service and they were wonderful, was able to get a credit for the difference between the way the cashier charged me and the way I should have been charged. Excellent customer service!

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Tony El Gallo Negro Hernandez Torres

It was a wonderful place I’m Hispanic and they worked out with me customer service 100% good

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abbas hadi

They are the best of the best of the best.You will love the people working there.I bought a Ac condenser and fan and didn’t work, they returned it to me along with warranty money.Highly recommended place.

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Ted Cutshaw

Not your dad's old school junk yard. Well organized system and huge inventory. Staff is courteous, considerate and professional. I went looking for unobtainable parts for an older vehicle. I was directed to a row of vehicles, got my parts and 20 bucks later, I was on my way back to the house. All in under an hour. Works for me.

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laura luckey

The lady Angela I have spoken with twice now has been nothing but rude, never was gonna call me to inform me that they couldn't pick up my car til I called after waiting all day...and then tries to call me a liar after saying they tried calling me yet I never got a missed call .. very disrespectful, very rude, and unprofessional

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Jose Cuevas

Everytime I come here they always have what I need and today I found a transmission and easy check out with these lovely ladies!!!!

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Thomas Arnett

Found the engine I was looking for great customer service i always xome back and gets my parts.

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roeshell robinson

went looking for a part for my 2013 Chevy impala. This place has good inventory and great customer service. The guy who greeted me at the door was very helpful and Latoya at the checkout was very professional. Take plenty of tools if you go because they don't have many tools available. The online search is a great tool and it helped me to locate the vehicles quickly. I will be back if I need any additional used parts.