Harouts Used Auto Parts CA 91352

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Jose C

Im not sure how to even start to explain the un-professionalism of the workers here i didn't get a name so i wont say its all of them but they need someone more experienced I've never had a call like that in my life. I called asking for a quote to sell a bmw i have and they gave me a number to send pictures to so i do as asked, but the weirdness comes next. My vehicle is a bit older and i wanted to explain to the boss who they explained calls the final say on how much to give for any vehicle a run down on how it is exactly and how it runs but they kept running around the question if he can reach out to him and give him my info to reach out to me to speak to him and all he kept saying is "i can but it wont speed things up or anything" and started trying to explain how Its the same talking to him when he specifically already said someone else called final say then kept running around the question until he just decided to say we do not want your vehicle anymore or business and i calmly and politely said ok but i would recommend taking your business anywhere else but here.! This was the first place i have ever ran into a employee that made it so complicated for me to speak to someone in charge at work place they just work for when they clearly stated someone else makes the final call and then deny me service and hang up.

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Jesse Andrade

Alec was easy to work with. Purchased G02 trunk tail lights and communication was perfect and prompt! Would definitely do business with again. Thanks Alec.

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Chris Marino

What an amazing place. They have a huge selection of really good used bmws. Family run business. Chris was responsible for helping me and my family. Absolute credit to Harouts for employing somebody with so much integrity. Was extremely patient with us over the course of a couple of weeks while we decided which of their cars we wanted to purchase. Allowed us to have two of the vehicles we were considering inspected by our mechanic. Both were in excellent condition they were able to offer us financing which was convenient and easy. Also gave us a free parts warranty with the vehicle purchase--something I'm sure no other car dealership would give. Highly recommend and we are looking forward to buying our next vehicle there.