LKQ Savannah 31408

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Dan Bessent

I've been to LKQ Savannah two times recently and the first time I went it was extremely busy and right around lunch time. I did not know what to expect upon arrival, so here's what you can expect if you visit LKQ Savannah on a busy day or around lunch time. They sell parts to the public and auto shops / garages and quite a few people (Even mechanics) go order or pick up their parts in person. You have the option of paying over the phone so that your parts are ready when you get there but you still may have to wait in line. On my first visit there were about seven or eight people waiting on parts and the guy in front of me told me he had been waiting for over an hour, luckily I didn't have to wait that long. I'm guessing it was because I got there after all of the counter sales people came back from lunch, so I only had to wait about 30 minutes. I prepaid for my parts so I just needed to get a refund for my core and pick up my parts. That day I was picking up an AC compressor for my 2011 ram and it cost me less than a third of what a new OEM compressor would cost. They gave me the details of the vehicle that it came off of before I purchased it so that I would know how old it was and how many miles it had on it. The compressor was in really good shape and was the exact same part number as the one that came with my truck. It also came with a 1-year warranty which was a huge surprise at that price. It took about 45 minutes from the time I walked in the door until the time I was leaving with my compressor which I thought was pretty good judging by how busy they were. The second time I went it was about 30 minutes before closing, which is 5:00 p.m. Monday through Friday, and there were two people in front of me. This time I was there to pick up an alternator for my RAM and I had not prepaid and I was in and out with in 25 minutes and just like the first time, the salesman that I spoke to on the phone gave me all the details of the vehicle it came off of and he told me who I would need to see when I got there. That part didn't really matter because there was only one counter sales person but my point is they are very detail oriented, friendly, and they work really hard to get you in and out as quickly as they can. I can't say enough good things about this place. I'm from a generation that went to the salvage yard and pulled the parts ourselves. We would have to bring our own tools, search for the right vehicle in a maze of old cars that were missing most of their parts, remove the part we needed , sometimes while working in the mud if it had recently rained, and hope like hell that we had all the tools we needed with us, and then if it was an electrical or AC part we'd wonder if it was even a working part! So having the parts pulled and ready to go before I get there, and knowing how old and how many miles are on the parts, and some type of warranty is a huge plus in my book! The best part about all of that is the original parts that came with your vehicle were made much better and last a lot longer than the aftermarket replacement parts that you get from the parts stores, and if you go buy the original part from a part store or an online source and especially the dealership, you're going to pay way more than you would if you bought one that is used and probably only a couple of years old. The original alternator on my truck lasted 13 years. I replaced it with an identical one that is 3 years old and has about 42,000 mi on it, so it could last another 10 years. I'm pretty sure that aftermarket or remanufactured or rebuilt alternator will not last that long. I know my review is longer than any mechanically inclined person needs, but there's some people out there that just don't know these things and I wanted to make sure I provided as much information as I could for those people. LKQ Savannah is a great place to buy used auto parts and they have great employees and great management.

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Harry Courtney

This is the place if you need parts that aren't carried by your car dealer anymore, or where you can sell an auto to be parted out. My experience here was pleasant and accommodating. I needed to salvage a vehicle and LKQ sent a tow truck to collect it; the next day I took the title in to pick up my check. The employees were helpful and courteous.

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Sarah G

The way my husband was treated the last year while employed at this place was absolutely disgusting. A physical weight loss of over 40 lbs, harassing him, forcing more and more work on him that was not his responsibility- fixing broken hoists, getting parts off vehicles that were other employees responsibilities because he had the knowledge and physical ability to make it happen, allowing him to be repeatedly injured and doing nothing to replace the equipment. The impact to his mental health was horrid, if I lost my husband because of this place I would have gone after Avery, Chris, Omar, Regional management for civil liability. Instead I told him to quit. Now they've gone and run off another employee who was there over 20 yrs, and others are ready as well. The treatment goes from the top down to lower managers. Human resources refused to step in to protect employee rights as well. The CLEAR UTTER LACK OF ETHICS by this company is appalling.

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Lisa screven

My mechanic purchased my engine from here and it has been problems and more problems.now he telling me the me the warranty isn't going to cover .my infiniti Q56 engine or replace my engine after spending 6300 and i haven't driving it since 11/23/2023 cause it been in the shop since 11/29/23 till 10/25/24 .Still have engine issues.We replace everything under the hood .I need some information.

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Joseph Murillo

I like the way they Threat you Plus the Prices are Awesome. I bought a Transmission of a Hyundai Sonata. For 250$ With 150k miles the transmission runs smooth. I recommend this Store 100%

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Michael Brown (MIKE 5000)

I ordered a blower motor for my 04 Toyota Sequoia. It came in within 4 business days. They called me when it arrived to remind me, and it took another week and a half for me to break free from my busy schedule to stop by and pick it up. The part is very clean and works perfectly fine. Thank you, LKQ.

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Remus

Super friendly and was willing to help if I needed it. Gave me a print out of the location of the cars I needed and they were all in the right spot other than one. Other than that great prices and people.

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Miss Katie

Awful! Awful! Awful!!!!!!! First, they don't have a phone so you can't call and speak to anyone at the local office. Even if you go up there and ask for their number, they'll tell you they don't have one. The 800 number directs you to someone in a call center who only says go to their website. Second, you go to the website and it shows 4 cars compatible with yours. When you actually get to the yard, those cars are gone. If i didn't have a phone with customers calling all day, you better believe my website would be 100% up to date! Some people are not mobile and have to find a ride out there just to see the compatible cars are gone! Then on top of that, half of the staff wouldn't know the difference between an engine and transmission! Yall need to get it together!!!!

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Travis Smallegan

Ordered parts online and was advised the parts would fit. They did not. The returns were easy but it's difficult to get your refund in a timely manner.

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Stephanie Bedgood

Horrible customer service at the location on Telfair Rd. I was told I would receive a phone call once the part was pulled- no phone call, gave them my money up front to pull the part and after speaking with a representative confirming it was okay for someone to pick the part up for me due to my car not running- 40min drive - Marcie gets a horrible attitude raising her voice and talking over me explaining that she told me it had to be me to get the part and the rep doesn’t know what she’s talking about. Very unprofessional. Any other time I’ve always had wonderful CS.

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Drew Black

Great layout of inventory for your quick needs

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Trouble

Bought a used engine, it was delivered and loaded in a short time When installed it was a good used engine. No issues with this company.

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Eric Riser

Casey is my hero! I drive for uber in Tallahassee and this was the only place that had the part I needed so I could drive this weekend. I went to the wrong location and had the wrong closing time. I called at 4:55 when I found this out and they closed at 5. Casey stayed 20 minutes late on a Friday to make sure I got my part so that I could make a living this weekend. I have never received better customer service from any parts dealer. She was so sweet and did it all with a smile on her face and refused to accept my tip. Incredible service rep, I cant help but imagine this company is honest and takes care of their employees.

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Deborah Rushing

Sherry and Joe were just awesome!! They were so knowledgeable and so very helpful. Thank you so much!

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Steven Smith

This location allows you to get parts for cars or trucks and they pull the parts. Some items, like compressor or alternator are already pre-pulled and stocked. You can call their main line to see if they have the parts you are looking for. They can also order items from other LKQ yards around the nation. It's difficult to get folks on the phone at times or the hold wait is long. But that's probably as expected for this type of operation.

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Tyler Thompson

I’ve never felt with a more rude and absurd business in my life custom service is a joke trying to confirm if a part is at a location n they can’t do that

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Jarod Myers

Great company…….Marcy at the lkq keystone automotive in Savannah GA always go above and beyond to help me out each time i need assistance. 5 Stars…

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Lee Hobbs

Arrived at 5:05pm not realizing they were closed at 5. A woman was arguing or complaining to her Co workers when I arrived. When I asked if I could speak to someone about picking up the part I had ordered, the woman was so rude. Flipping her hand at me in dismissal and saying that the system was down. Not understanding what she meant I asked if the was another way to get the part that was already paid for than looking in the computer system. Again, so rude. ..telling me no, to get here before 5 next time. So wish I had not already paid these people.

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Julia Bizzy

Great place to get parts for your car .service is most great call n ask for your part before you go n they will bring it to door very efficient..

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Peachez mitchell

My husband goes in, I can't and won't walk around a junk yard looking for auto parts, that I have absolutely no idea what goes where LOL, instead I wait in the car enjoying my music

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EARTHA ELLISON

Best place in the world to find used parts for your car they always have what you need

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Don Thompson

Great place to purchase parts. Very knowledgeable and energetic. Will recommend to my friends

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Mike Cohen

Outstanding customer service by Marcy and Kelly parts in on one day highly recommend lbq parts much cheaper to buy from them

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Del Scott

This is the place to go for used auto parts from a fully charged used battery for $29 to a used alternator for $55, which is what I bought.

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Daniel Gagne

Always running specials and their inventory is conveniently stored for easy access to almost any part you need

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Donnta Kemp

The rudest people I've ever spoken too. I talked to at least 13 people due to their lack of professionalism. They were all rude. I wish I could rate a -5.

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Nina Chernyak

Always the best prices and the staff is so nice. It is our "Go to place".

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Brian Jones

Fast service great prices always fine what i need

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Robert Brown

If you need used parts , LKQ have them and if not they can get from one or more of their other stores .

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carl houck

Great staff, very helpful and can't beat the prices