Northlake Auto Recyclers Inc IN 46320

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c pett

Spoke to Paul regarding a Hyundai rear door. He told me to come down to pay for it and it would be about 30-40 to pull the part once I arrived. Asked if I could pay for it over the phone so they could pull it and not have to wait. He said could not take payment over the phone so I told him I would come down from downtown Chicago. Well when I arrived Paul had the door already pulled and waiting for me!!!!!!! What a surprise. Great customer service.

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Melinda Logan

I was referred to Northlake Auto recycling by a Michigan used auto parts store when they found the part I needed on car-parts.com. I called and spoke to Paul. He said he would have the Chrysler 300 screen pulled, and if I drive the 80 miles, I can test it in my car to make sure it worked before buying it. He called me the next morning and sent a photo to show its condition. I decided to make the drive since it is hard to find one that is not fully delaminated. Before and during the sale, Paul wanted to be sure I could do as much testing as possible to not have to drive back from Michigan. Upon arrival, this is the best business sales floor I have ever seen! It is REMARKABLE! The entire office is tactfully decorated with unique antiques, collector items, AND it is super clean! I noticed ALL employees were very friendly, knowledgeable, and just like Paul, went out of their way to help me! I was able to test the radio, received help on how to access the security code, and even borrowed a screwdriver to finish the install. While waiting for the security code, I appreciated hearing the employees speak in English and Spanish to help all the customers coming in. I 100% will refer people to this auto recycle business. Thanks Northlake!

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K Smith

Northlake Auto is top notch. Their customer service is 2nd to none, and the facility is clean and welcoming upon entrance. Recommended and will use again I purchased a bumper assembly for an Explorer ST. I couldn't find one local in Southern IN as complete as Northlake's and after speaking with Paul, looking at the pictures that were sent to me and the questioned that were answered, I decided to make the 250 mile trip. I'm glad I did. Upon arrival, they had two assemblies tgat had been cleaned up on display for me to inspect, and take the one of my choosing. I left happy and feeling like I mattered as a customer from the entire staff. Northlake Auto Recyclers should be a business model for a lot of other salvage and recycle yards across the state. Thanks again, Northlake Auto Recyclers