RCS Auto Recyclers 75708

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Larry Rossa

Bought and paid dearly for an expensive Mercedes engine (almost $10,000 all in). They called and told me they test ran the engine and it was knocking. I thanked them and they gave me a full refund. Strangely, weeks later they are still selling the same engine. I guess, even though it was their full asking price, my money wasn't enough.

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Mike

Called 3 time , spent time for nothing gave them their stock# , 2 different people gave me 3 different prices , 3 time they dropped phone ... last time they said we don't have it ... on of them , I guess , Jeremy , counted shipping charge for distance between TX and OH ... he said more than 900 ml. and priced for shipping said $150 ! for box 30X7X7 with no more 9 lbs , like he should driving car ... really stupid customer service ...

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Deonnica Leach

This is a good place because of their prices but also know when you buy from them it’s a 50/50 chance your product will work. I bought an alternator from them and went to get it tested and it failed twice. So be aware.

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brian heck

Found what I wanted online. Called them and paid them. Picked it up a few days later. They loaded it right into my truck. In and out in minutes. Would recommend RCS for your used auto parts needs.

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Gerson Soto

I called on January 8th 2021 asking for an engine for a 2002 Chevy 2500 that I saw online, the "customer service agent" named Mario told me that he was going to give me a call back. Unfortunately he did not, I waited 3 days and I decided to take the initiative to call back and he literally increased the price to $1500.. Mario was very unprofessional and rude. I requested to let me speak with the owner and he yelled over the phone and sent me directly to an end road line. Certainly, he thinks he owns RCS Auto Recyclers. I will leave my direct contact 469 four12 two979. My first time ever leaving a review. It was horrible.

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Devin G

They won't let you see parts before pulling them. I was looking for a wheel. They quoted me an A condition perfect wheel price, then brought out a B condition wheel with a 12-14" scratch on the face and told me "that's a perfect wheel".I could get a scuffed wheel that would be easier to fix from their competitor for $50 less.It's a used part isn't an excuse for misrepresenting the condition.Edit to add: I offered to buy the wheel with the tire on it, even at an extra cost, because I was afraid they would scratch the wheel while taking the tire off. After speaking with a tire shop owner and telling him about my experience, it is clear that is exactly what happened. The worst part of the experience was still the attitude of the employee in the office.I miss the days when you could go out in the yard and at least see the part, or even pull it yourself.

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Schyler Williams

I needed an A/C control module for my truck. No one could get me one. Dodge house quoted me $700+ to one. The folks at RCS had the part for $60. These are the guys to see. Very happy

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Paul Smith

We purchased a product through eBay. It was not the correct one. We were unable to print the return label.We return the item and paid our own postage. Within the 30 day return. We have made multiple inquiries about getting our refund. This company will not refund our money.I would not recommend anybody doing business with this company.

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SKIPPER WRIGHT

Called over to look for a transfer case and told the guy what year models would fit and he got rude and asked what exact year my vehicle was so again I needed between 07-11. He then got very rude and said you have to tell me what year your vehicle is! I told him I was building a Jeep and these are the year models that will work. He then said hang on just a minute and clearly hung up on me. I then called back 4 times and no one would answer the phone. I'm in the car business and will most definitely be spreading the word how these folks do business.

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Brett Thompson

Ordered a part from their eBay... as soon as it arrived i was worried due to how the box looked.. part was half way out box looked like it took a ride on a roller coaster then fell off. Called Rcs the next day, they stated to send the part back they will inspect it ( this was after the fact of getting transferred over and over again till finally i got frustrated and told one of the salesman i need a manager)..... Its been a week, they still claim they haven't received the part but yet it was delivered 4 days ago!! Still have got no refund, and keep getting the run around. Also they recently just got 20+ FAKE REVIEWS done the past few days... even at odd hours at the night. Its obvious this company is making FAKE POSITIVE REVIEWS to balance out their negative reviews... 5 star after 5 star... wish i could give 0 stars... its obvious these guys are doing shady stuff and trying to cover it up... I WOULD STAY FAR AWAY FROM THESE LIARS!!