My 2009 Chevy Equinox needed a new motor so I was referred to Rockford Auto Parts. They had the good customer service and I received my part soon after I ordered it. I recommend Rockford Auto Parts to anyone looking for car parts.

I ordered a bumper for my Toyota Sienna and it was delivered on time in great condition. Dave and Zach really cared and was great with communication. Would highly recommend and use them again!

Tried calling their eBay guy name Zack because this place owes me a part and of course no one wants to talk to you and the mailbox for their eBay prompt is completely full, some great customer service SMH!

Called ahead! Asked for a specific battery. 05 grand prix. They say yes they have it. So i drive 25 minutes to get it. I get there and i get thrown into a room where all i can do is look for the best fit. None are marked. None. So i get dudes "best guess" well it didn't fit. $54. So i go to return it to just buy a brand new battery. They ONLY do store credit all of a sudden. When i asked what the return policy was. The guy said i had to have my receipt. Implying that as long as i had that i could get my money back. The manager was just as rude. Bc i "demanded" my money back he told me to just take the credit and leave his store. There are so many other auto parts store. Don't go here

Stay far away from this rip off company!! My transmission was failing and they quoted me 1050 for a transmission 700 for the transmission 350 for labour well this is my fault I didn't have it in writing and when I paid the final bill it came out to 1850 I did put 450 down so I was charged on my card 1400 wow and to top everything off my transmission wasn't leaking when I brought it in but after they installed their transmission I get it home and it's leaking they now tell me my transmission lines are no good and they want a extra 400 to replace them nope it's definitely not going to happen!! They just lost a customer for life and hopefully I can save someone else from this kind of nightmare!!!

Got a nice front subframe for my focus zx3. old one was cracked in half as they like to do over time so it was awesome to give my little $400 car a new lease on life AND they threw in a freebie. Ended up getting the rubber isolated trans mount included which was much needed. I'm writing this two years later and the zx3 is still going strong. I'm still glad I was able to find what I needed for cheap so close.

I ordered a mirror for my Hyundai Elantra. The service was very helpful and I got a great price. I will definitely be doing business with them again.

I was told everything would be included bulbs working and all but when I got there I paid 80.00 and still had to buy all new bulbs, when I went on Amazon same piece was 77.00 with bulbs brand new. The part look like itwas in good condition but once I got it put in, the dashboard light is telling me it doesn't work.

I was looking for something specific and had almost given up. They were going to be my last call; win, lose or draw. Thankfully it was a win. The counter service was great. Got the part brought up from back, rang the sale and I was on my way. It is a clean and well kept facility but nothing could beat the staff. Great job. They'll be my first call from now on and I live an hour away. Worth the drive.

Great service! I got a new engine for my Toyota Camry 2007 and it was in mint condition and such a good price! My old engine was destroyed because my oil burned too quickly. This engine works wonderfully and I was so impressed with the customer service. They made it so quick and easy! Now i have a place to pick up good, cheap parts to fix my cars which is such a struggle in Rockford.