Wheeler's Wrecker Services AL 35007

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Michelle Lopez

I gave three stars because I never had trouble with my tire sensors until they towed my car now one tire keeps saying I only have 16psi and the other sensor is blinking on another tire ...what did yall do to my car Al's one wrecker came and tried to tow it then I see another wrecker come n put it on there hauler ...

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Joseph Blake

Absolute scam artists. My daughter was in a wreck and didn't know how to use our insurance to call for a tow, so the cops called this place. They charged my $650 for a tow of less than 5 miles. They piled on fee after fee after fee. Oh! But if you sign over your car, then you don't have to pay. They know they're doing something quasi-legal too. That's why they've got a guard on the lot. Stay away.

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Scott Stafford

I have used this company's service three times. One time the driver didn't know where to drop my vehicle at the service shop (even though the owner said he'd told Wheeler, which is right across the street, multiple times). Second time was fine - driver was cordial, etc. Third time about 3 times more expensive... My youngest son was being stupid and got busted for something he shouldn't have been doing. So, the city of Alabaster calls Wheeler to tow his vehicle. I have no say in where the vehicle is towed or who tows it (so there's no competitive pricing involved). The vehicle arrives around 9 pm on Saturday and I pick up before 9 am on Monday. (The office is closed Sundays.) The vehicle was there less than 36 hours. They charged me for three full days of storage @ $45 each day ($135 total). Then they charge $225 for the tow, which was only a few miles. Normally this would have cost around $125-$150. I confirmed this with the lady at the desk, and asked why it was so much more expensive when the city asks them to tow the vehicle. She then proceeded to LIE and tell me that's what the city tells them they have to charge. (I called the city and they told me they do NOT tell tow companies what they can charge.) So this company is engaging in PRICE GOUGING simply because they can and then LYING about it. I will never be using their service again.