Riverside Disposal and Recycling ME 04330

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kota shayne

Used this company for multiple years. On top of picking up the trash whenever they feel like it, They slipped my $55 monthly pickup up to a $75 monthly pickup. Called over a month ago to have the dumpster removed but was still billed for that month and an additional fee for getting their property back. After calling to inquire why I'm being charged a whole month later I was met with the most rude lady on the phone. Gave me an attitude immediately and when I carried the same attitude back towards her I was just hung up on. After that I wasn't going to pushed off by they're terrible customer service so I called back 7 times before I got an answer again just to be greeted by "(my full name) we can't do anything for you you'll have to call back on sunday." Most rude customer service, terrible company to rent through, would not recommend to anyone. If I could do a zero star review I would.

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Ashley McDonald

This has to be the worst company I have ever dealt with. I want to start with my FIL opened an account with this company three years ago, that upon his passing we kept for his two homes while the estate went through probate. So dumpster services have been open for three years, (never missed a payment, always on auto pay) in the three year time span the bill went from monthly to Bi-weekly mind you of $75 they only pick up the trash when they feel like it. Had three of my children’s bikes toys run over in the yard, mind you there is a rap around driveway there is no need for them to drive on the lawn. I was almost ran off the dirt road as the drivers do 30+ up a camp road that is 10/15 mph max. When I finally had enough and asked for removal they still billed the estate yet didn’t collect trash and left the dumpster, so I stopped payment and again said collect your dumpster. This was two months ago, I have called, and called left messages no response. This week, finally spoke with someone and was told by the ruder then hell woman who answered in the Chelsea location they would dump the content of the dumpster in my yard upon collection. I am referring them to my attorney and DEP at this point. 10/10 wouldn’t recommend doing business with this company to anyone.

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Alicia Koenig

The woman incharge of billing is completely incompetent to due her job. She will stop service a week after you pay the bill. She will gaslight you and when you come with receipts instead of apologizing she will get an attitude. She has shut our service down 3 times after I paid the bill. She then gives payment options based her ease not the customer needs denying the option to pay cash or pay in person until after you call her out on that being illegal. She will then gaslight you again.