Quality Auto Salvage LLC MD 21042
At Quality Auto Salvage, our commitment is to deliver the finest recycled and used auto parts across the United States and Canada. We collaborate with premier junkyards and salvage yards nationwide, ensuring our customers receive exceptional services. Our unwavering dedication extends to providing unparalleled customer service, prompt delivery, and treating our clients with kindness, honesty, and respect.
Summary of Customer Reviews for Quality Auto Salvage LLC
Recent feedback for Quality Auto Salvage LLC in Ellicott City is overwhelmingly negative. Customers repeatedly report receiving wrong, incomplete, or damaged parts, and in some cases items with far higher mileage or missing components than promised. Many cite prolonged or failed shipping, with orders delayed for weeks or never arriving. A dominant theme is difficulty obtaining refunds or warranty support: calls and emails go unanswered, numbers get blocked, and return authorizations are withheld, even after acknowledgments of issues. Billing complaints also recur, including duplicate charges and price changes after quotes. While a few buyers mention courteous communication and correct parts, these are rare. Compared with other yards, the pattern here centers on misrepresented inventory, unreliable fulfillment, and obstructive after-sales service, which significantly undermines trust.
We Pay Cash For Cars!
Working Time and Location
Get directionsCurrent Hours
- Tuesday: 9:30 AM – 5:00 PM
- Wednesday: 9:30 AM – 5:00 PM
- Thursday: 9:30 AM – 5:00 PM
- Friday: 9:30 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
- Monday: 9:30 AM – 5:00 PM
Customer reviews of Quality Auto Salvage LLC in Ellicott City, MD
3.9 stars based on 30 reviews- OOsiah Dennis
I would just to start by saying DO NOT DO ANY BUSINESS with this company whatsoever they are in fact a SCAM company. They go by the name Quality Used Parts. I ordered an alternator for my 2000 Cadillac DeVille the whole process of ordering the part just did not even seem right to me but I rolled the dice because I needed to save some money didn't do my proper research prior to contacting this company which is my fault I'll admit that however upon ordering this part and speaking with he said his name was Kevin when he answered the phone for the company he did not even identify the company that he was with so that initially threw me off but again I rolled the dice so I eventually got the part after some back and forth with them and the part that I received was the wrong part it was an alternator but not for my vehicle so I contacted the company on November the 7th and told them that I wanted to initiate the refund process because I would be sending the part back and I did not want them to send me any other parts it is now November 17th and I still have not received the information needed to initiate the refund process emailing back and forth with some guy who's lying to me and finally deciding to call them today and speaking with somebody who was clearly lying to me just had me wanting to make sure that I wrote this review PLEASE PLEASE I BEG OF YOU DO NOT DO ANY BUSINESS with this company you will be wasting your money.
- VVincent Bridgeforth
Very reliable and responsive people. They made sure I had the correct part and that it worked in my vehicle. I would definitely use them again.
- SSara E. King
Scam. After they charged me, they sent a bunch of terrible-quality pics for me to "confirm" it was the correct part before shipping. Despite the awful quality, I could make out that it was not the correct part. I asked for a refund and they ghosted me. I reverse image searched what they had claimed was the exact part they were going to send me. Found the exact same pic in an unrelated listing where someone was selling the whole car.
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FAQs
Can I sell a junk car to Quality Auto Salvage LLC in Ellicott City, MD?
Quality Auto Salvage LLC in Ellicott City, MD is an used auto parts store and does not currently buy vehicles directly. Call +1 888-720-2716 to ask about available services.
What services does Quality Auto Salvage LLC provide?
Quality Auto Salvage LLC offers services as an used auto parts store.
What are Quality Auto Salvage LLC's hours of operation?
Quality Auto Salvage LLC is open Mon–Fri 9:30AM–5PM, closed Sat–Sun. Call +1 888-720-2716 to confirm hours on holidays.