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A1 AUTO & TRUCK SALVAGE TX 77091

Used auto parts store
2.7
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Address:
6315 N Shepherd Dr, Houston, TX
Zip Code:
77091
Open Hours:
Today: 8:00 AM – 6:00 PM Closed
Website:
Website not available
A1 AUTO & TRUCK SALVAGE, Houston, Texas
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SELLING USED DOMESTIC AND FOREIGN AUTO PARTS.

Customer Feedback Summary for A1 AUTO & TRUCK SALVAGE

Recent feedback for A1 AUTO & TRUCK SALVAGE is sharply mixed but leans negative. Multiple reviewers report rude or dismissive customer service (calls hung up, abrupt in-person interactions, and specific staff named for poor attitude), along with inconsistent communication about inventory and parts fitment. Pricing is a recurring pain point, with several customers stating used parts were quoted higher than new or overpriced given visible damage. Returns and warranties also emerge repeatedly: customers describe promises of refunds or guarantees that became store credit, restocking fees, or prolonged runarounds after receiving bad transmissions or leaking/rusted parts. On the positive side, a smaller set of reviews praise helpful front-desk staff, on-lot shuttling, part pulling assistance, and occasionally fair pricing and organization. Compared with nearby yards, this shop stands out for frequent complaints about pricing transparency and refund practices, while a minority highlight attentive service when assisted by specific employees.

We Pay Cash For Cars!

(888) 810-1193

Working Time and Location

Current Hours

  • Close time icon
    Tuesday: 8:00 AM – 6:00 PM
  • Wednesday: 8:00 AM – 6:00 PM
  • Thursday: 8:00 AM – 6:00 PM
  • Friday: 8:00 AM – 6:00 PM
  • Saturday: 8:00 AM – 6:00 PM
  • Sunday: 9:00 AM – 4:00 PM
  • Monday: 8:00 AM – 6:00 PM

Customer reviews of A1 AUTO & TRUCK SALVAGE in Houston, TX

2.7 stars based on 30 reviews
  • q
    qassim hello
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    Very unprofessional experience. I drove over 30 minutes to this location for a part they told me they had in stock, only to be told when I arrived that they didn’t have it and that the car in the listing was actually a different vehicle. The car they posted was even a different color, and staff told me it might belong to a neighbor. I wasted my time and gas for nothing because of their inaccurate listing and poor communication. I would not recommend relying on their online inventory or descriptions.

  • J
    Jecenia Chavez
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    Me and My spouse arrived in 2 different vehicles 5 min apart. I had came because I seen a 2010 Ford Fusion on facebook market. I asked about the headlights and how much they were and he quoted me 300$. I made a weird face and he automatically backed his statement by saying that 2 headlights cost 600$ brand new (not true). I then proceeded to ask to see the vehicle because we were also looking for other parts on it he Pointed me to the direction. My spouse arrived and he joined me to see the vehicle. We viewed the Ford Fusion and saw the grill and took a picture of it to show him the part that we wanted. When we got to the front. I went back into my car and he spoke to the man up front and asked about the pricing on the grill. He told him 600$ for a 2010 ford fusion grill. My spouse then told him thats overpriced for a used damaged part also stated to him that the price was more than if we were to get a new one. The man then pointed at the door. These people are Mean, Rude, delusional and have ridiculous pricing on there used parts that are damaged. The 600$ grill he quoted us had many scratches and dents. He didn't even want to see the picture of the damaged grill he was selling.

  • F
    Furqan S.Naji
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    i bought 2 doors for $1600 they should clean and the deliver them with damage when i asked why they they said take it or leave it and the delivery should be next day they took 3 days<br>they don’t have nice communication with the customers

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FAQs

  • Can I sell a junk car to A1 AUTO & TRUCK SALVAGE in Houston, TX?

    A1 AUTO & TRUCK SALVAGE in Houston, TX is an used auto parts store and does not currently buy vehicles directly. Call +1 713-691-3434 to ask about available services.

  • What services does A1 AUTO & TRUCK SALVAGE provide?

    A1 AUTO & TRUCK SALVAGE offers services as an used auto parts store.

  • What are A1 AUTO & TRUCK SALVAGE's hours of operation?

    A1 AUTO & TRUCK SALVAGE is open Mon–Sat 8AM–6PM, Sun 9AM–4PM. Call +1 713-691-3434 to confirm hours on holidays.