Gene Meyer's Towing WA 98057

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Monica Lopez

I understand that Gene Meyers Towing, is to towed vehicles. I do. I spoke to, 2 different women over the phone on a Saturday afternoon between 12-1:45pm. Both of them very extremely rude,greedy, no compassion at all. We just wanted to know the amount per day /total ,we were going to pay because yes, our car did get towed. All they both said “ I don’t know, it might change” then after I insisted she provided a rough estimate, the tone and attitude they had. I also ask when driver was going to be available to released the car because it was a Saturday , my words were “ do you happened to have a rough ETA, she responded by saying , “No I don’t know”. To pay over $660for a small car, that they only had for roughly 2 hours, it is just a ripoff. $660!! No compassion, No humanity. We need to do better in this world.

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I am submitting this complaint regarding what I believe to be predatory, unreasonable, and potentially unlawful towing and storage practices by Gene Meyer Towing in Washington State. On Saturday, my friend’s vehicle was towed in Seattle, Washington at approximately 4:55 PM and transported to Gene Meyer Towing’s tow yard in Renton, Washington. The company’s stated business closing time is 5:00 PM. Even if my friend had discovered the tow shortly after 5:00 PM, such as at 5:10 PM, Gene Meyer Towing’s policy would have required payment of an additional after-hours release fee. My friend ultimately arrived to retrieve her vehicle at approximately 9:00 PM the same evening and was charged a $140 after-hours fee, despite employees being present and actively releasing vehicles. Gene Meyer Towing stated that vehicles may still be picked up after 5:00 PM, but that any pickup after that time automatically triggers the after-hours surcharge, regardless of how soon after closing the tow occurred. The only alternative offered was to wait until the next business day; however, the business is closed all day Sunday, during which time storage fees accrue every 12 hours, further increasing the total cost. As a result, my friend was forced to pay approximately $500 to retrieve her vehicle, which had been in Gene Meyer Towing’s possession for less than six hours. I believe this conduct may violate RCW 46.55, which governs towing and storage practices in Washington and requires reasonable, good-faith access to vehicle redemption, as well as the Washington Consumer Protection Act (RCW 19.86), which prohibits unfair or deceptive acts or practices in trade or commerce. Charging an after-hours fee under these circumstances appears misleading, coercive, and contrary to the intent of Washington’s consumer protection laws

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Amy M. Le

The worst we’ve ever had to deal with! Our car was towed Saturday afternoon in Seattle. Unfortunately we were in Chicago when this happened. When we called to find out our options, we were met with rude accusatory comments and constant interruptions. Then the guy hung up on us! We had to book a flight on Sunday to get to Seattle during a snowstorm and the holidays which cost us dearly in money and time. Finally got our car out Sunday night for a mere $775!!!! Are you kidding me? Excuse? Their pricing is regulated by the state. Unprofessional extortionate opportunistic people with zero ethics or compassion.