Copart - Las Vegas NV 89115

A

Angie Cortez

It was decent, signage could of been worded better and placed in a more strategic area. Otherwise you are just standing around until the very nice simoan receptionist tells you how to check-in via QR code. The wait is a bit long about an hour and a half to be able to retrieve your belongings from you vehicle. But otherwise very good, staff was friendly and helpful cudos for the simoan chick don't know her name but she was holding the frontend down, she needs a raise.

C

Courtney Bame

No one wants to come to a storage yard after their vehicle has been towed but everyone I spoke to on the phone was friendly. The staff at the lot were even friendlier. A crappy life experience but at least the people here were nice and efficient and it made the event slightly less painless.

B

Brandon Willis

If you leave personal belongings in your vehicle after an accident, you might as well accept them as a total loss. Do not waste your time coming here, scanning a QR code, being given an 8-minute ETA that magically turns into over an hour, just to be led back to your vehicle with a brief moment of hope that you’ll recover what you know you left inside. Instead, you’re met with the harsh reality that they “pack” your car for you, and their employees apparently help themselves to whatever they want while leaving you a bag of scraps to claim. I know for a fact that I had a brand-new bottle of vape juice and freshly purchased edibles from the dispensary in my car. Neither item was in the bag when I retrieved it. On top of that, I also had lotion and body oil in the vehicle. Rather than taking any care, they threw everything into a single bag. And when I say “threw,” I mean it, the body oil opened and completely soaked the inside of the bag, destroying what few items I did get back. In the end, I waited over an hour for absolutely nothing in return. Not only did I fail to recover all of my belongings, but the remainder was ruined due to their negligence. This entire process was frustrating, careless, and completely unacceptable. I understand they have 100s of cars coming in that they have to process and do the same repetitive steps daily, but if you don’t have time to ensure people are getting their belongings back , then don’t pack it up. Leave it for us to do since we have to go out there and grab it out of the car anyway. Just because I was involved in an accident , doesn’t mean my belongings are “up for grabs” by copart staff.