Stricker Auto Parts OH 45103

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Burt LeBlanc

I purchased a power seat for a truck on eBay from this company for a customer who wanted to upgrade his manual passenger seat to a power one. The eBay listing stated Free Shipping. We received the seat by FedEx and the driver left it outside without a signature while we were closed. Once we retured from vacation, I opened the well wrapped plastic shrink wrap and I noticed damage to the plastic trim that wasn'tv visible in the pics on eBay. I notified Striker Auto parts. They told me to contact FedEx and file a claim. I did and FedEx rejected it due to the seat being delivered for over 3 days. Then once we installed the power seat the truck's "service airbag restrain system" light came on. After checking everything and consulting GMC, they stated that it was the OCS sensor and that the seat came out of a vehicle that was in an accident. So to repair it was close to $400. I contacted Stricker and they did refund the $390 some odd dollars..but..then they evidently reversed the Free Shipping and had FedEx send us a $195 invoice for lift gate service delivery. The seat literally weighs 38 lbs. We but these all the time from other eBay sellers and they take the backrest off the bottom ans ship is a box. So, when I notified Stricker Auto they told me to tell FedEx that it was not delivered via a truck with a Lift Gate and FedEx would void the invoice. That would be a lie. I don't lie. When I disputed the invoice with FedEx...they sent me the documents and it clearly states "freight prepaid by shipper" That's why I know Stricker reversed the Free Shipping to most likely cover their partial refund. If you buy from this company i recommend picking up the part or parts in person. They pulled a slick one on me and I feel the need to share my experience with others!

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Tanisha Edwards

The team provides exceptional service and is eager to assist. They offer high-quality components and demonstrate a strong commitment to their work. They even recommended Campbell's Auto for repairs, and the service was efficient. The combination of competitive pricing, outstanding customer service, valuable recommendations, and quality parts has made them my preferred provider.

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Steven Michaelis

100% recommended. I ordered a used body panel from out of state, and Dave from Stricker greatly exceeded my expectations. I can be pretty picky and grouchy, but Dave took an extra moment to ensure the used body part met my needs. The part was freight shipped, arrived a day early, and was packaged better than anything I've ever seen before. I was a little nervous buying an expensive thing from far away, but Sticker got everything right. Thank you, guys!