The Tow Truck Company NV 89118

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Kimberly Wellington

- NEGATIVE STARS -<br>Predatory Tow Company at The TOW COMPANY 3975 W. Hacienda Ave, Las Vegas<br><br>If you value your time, money, or sanity, stay far away from this company. They don’t just operate unethically—they knowingly and intentionally prey on residents, and they’ve perfected the art of doing it legally… just barely.<br><br>Here’s what happened:<br><br>I had someone illegally parked in my assigned space, so I called the tow company for help. While I was momentarily parked in front of my own garage—waiting for them to come tow the actual violator—they instead towed my car, the victim’s car.<br><br>But it gets worse:<br><br>When I called the company during the tow, they told me the truck wasn’t there yet. I explained everything. I begged them to turn the driver around.<br>They could’ve easily stopped the tow. They knew the truth.<br>But they refused.<br>Because if the car reaches their lot, they get $387. If it doesn’t, they get nothing.<br><br>This is intentional, weaponized indifference backed by a rigged system.<br><br>Here’s what this company actually is:<br>•    Predatory<br>•    Dishonest<br>•    Profiteering off honest residents<br>•    A disgrace to legitimate towing professionals<br><br>Now I have to pay $387, plus get a ride across town, just to get my vehicle back—after doing everything right.<br><br>Let me be clear: this wasn’t a mistake. This was a choice, they chose profit over decency. And now I’m choosing to expose them.<br><br>THIS COMPANY IS BEING REPORTED TO:<br>•   Better Business Bureau<br>•   Nevada Transportation Authority (PUCN)<br>•   Nevada Attorney General’s Office<br>•   Clark County Business License Division<br>•   Nevada DMV Tow Complaint Division<br>•   Las Vegas Code Enforcement<br><br>MY ADVICE TO THE PUBLIC:<br><br>If your apartment complex or HOA works with this company, call a meeting immediately and demand the contract be terminated.<br>If you’re a Las Vegas property manager, and this is your preferred vendor—you’re complicit in letting them scam your tenants.<br><br>They don’t care about the facts. They don’t care about what’s fair.<br>They care about how fast they can turn your misfortune into money.<br><br>This is not towing—it’s legalized extortion!!!

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Mauricio Martinez

Had purchased a vehicle from auction called Monday morning at 9:35am to see till when I had to pick up my vehicle. representative informed me I had till Wednesday 2pm. I called back at 3:30pm so see till what time I had to pick up my vehicle on Monday and was informed they closed at 3:00pm and that I had lost my vehicle because that was the last day. Be careful with this scamming company now they have placed me as a bad bidder wanting me to pay a fee and I lost my vehicle for misinformation from them worst company in town to call for a tow as well be careful call someone else go to other better auctions

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Josephine Bukowski

This company towed my car at 4am from my apt.complex.. and that’s illegal! It’s for expired registration.. predatory towing.. it’s a law they can’t tow just for that reason.. I will be contacting my lawyer and also dmv to report this company! They want over 400 and they stole my car! Shady! Shady! Shady! I will be reporting! Oh and who ever answers the phone is nasty.. rude.. and snarky