Stepp's Towing Service FL 33614

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Marcus A.

These guys quoted me 50 minutes to come tow my car. I wait 45 minutes and 5 minutes before the guy is scheduled to arrive, they call me and said it will be another hour. Clown show. Stay away from them.

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Vittoria

Called at 630pm asking for a tow, was told it will be an hour... 3 hours later no one shows up. Called and spoke to Kyle he says because of the storm tow trucks are limited . I understand that but that should have been explained to me on my initial call. I would have went with a different tow company! Never will I call them for a tow Again!!!! Horrible customer service!

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Leigha Galbraith

This was the most unprofessional company I think I've ever been associated with. I was in an auto accident and the collision center I used had my vehicle towed across the street to the Honda dealership for further repairs. When I received my car after repairs I was missing several important items from my glovebox. The glovebox had clearly been rifled through given certain items were left on my car seat that had been in there prior to repairs. Trying to recover these items, my husband contacted Rose via text messaging. He politely asked her if she could help us investigate and see if someone from the towing company had possibly taken them. We weren't looking to press charges, we just wanted these items back. She responded to him by saying "We do not entertain claims of theft" along with other unprofessional and uncooperative texts. I decided to try one more time and I called her myself. She was rude right out the gate and refused to be helpful in any capacity. I will never use this company and will be sure to tell others of this difficult and frustrating experience.